24 Hour Care, Llc
Galena, IL · Medicare-certified home health agency (CCN 148362)
Patient survey (HHCAHPS): 5★
Serves: 22 ZIP codes (is yours included? →) · Phone: (815) 777-2424 · Verify on Medicare Care Compare ↗
24 Hour Care, LLC holds a 2.5-star CMS quality rating, below the Illinois state average of 3 stars, but it has a 5-star patient survey rating. This mixed picture suggests checking both scores and recent Care Compare updates before deciding.
24 Hour Care, LLC offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 22 ZIP codes from its office in Galena, Illinois.
Yes, 24 Hour Care, LLC is Medicare-certified, with CCN 148362, certified since September 27, 2013, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be confirmed on Medicare Care Compare.
About this agency
24 Hour Care, LLC is a Medicare-certified home health agency based in Galena, Illinois, offering Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. The agency is organized as a proprietary (for-profit) business and has been Medicare-certified since September 27, 2013.
According to CMS Care Compare data, 24 Hour Care, LLC holds a CMS quality star rating of 2.5 out of 5, which falls below the Illinois state average of 3 stars. However, the agency's patient survey star rating is 5 out of 5, the highest possible score, reflecting favorable feedback from patients on their care experience survey.
CMS data also reports that 90.77% of patients received timely initiation of care, meaning care began promptly after referral in most cases. Additionally, 75.39% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS outcome measures.
24 Hour Care, LLC serves a service area covering 22 ZIP codes from its Galena, Illinois location. These figures and ratings are drawn from CMS Care Compare data; prospective patients and families should verify current ratings and details directly on Care Compare, as this data reflects a specific reporting vintage and may be updated periodically by CMS.
Questions families ask
Does Medicare pay for care from this agency?
Yes, 24 Hour Care, LLC is Medicare-certified (CCN 148362, certified since 09/27/2013), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency holds a 2.5-star CMS quality rating, which is below the Illinois state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating, the highest possible score on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/148362?state=IL.
What areas and ZIP codes does this agency serve?
The agency serves 22 ZIP codes from its office in Galena, Illinois.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 22 this agency reports serving.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since September 27, 2013.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit business.
How much does home health care cost and who pays?
CMS Care Compare does not publish cost figures; contact the agency at (815) 777-2424 and verify coverage details with Medicare directly.
How do I contact this agency to start care?
You can reach 24 Hour Care, LLC at (815) 777-2424 to discuss starting care.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific care plans, and current quality measures; contact the agency at (815) 777-2424 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This agency provides Medicare-certified home health services such as nursing, therapy, and aide care ordered by a physician; the data provided does not describe non-medical home care distinctions, so contact the agency at (815) 777-2424 for clarification.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/27/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.