A Caring Touch Home Health Services & Hospice Care
Lufkin, TX · Medicare-certified home health agency (CCN 747006)
Patient survey (HHCAHPS): 2★
Serves: 154 ZIP codes (is yours included? →) · Phone: (936) 632-9400 · Verify on Medicare Care Compare ↗
A Caring Touch Home Health Services & Hospice Care holds a 2.5-star CMS quality rating, below the Texas state average of 3 stars, and a 2-star patient survey rating. These figures come from CMS Care Compare data.
A Caring Touch Home Health Services & Hospice Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 154 ZIP codes from its Lufkin, Texas office.
Yes, A Caring Touch Home Health Services & Hospice Care is Medicare-certified (CCN 747006), certified since November 13, 2008, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
A Caring Touch Home Health Services & Hospice Care is a Medicare-certified home health agency based in Lufkin, Texas, certified since November 13, 2008 (CCN 747006). The agency is organized as a proprietary (for-profit) entity.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, the agency holds an overall quality star rating of 2.5 out of 5, which falls below the Texas state average of 3 stars. Its patient survey star rating is 2 out of 5, reflecting patient experience feedback collected through CMS surveys.
On specific quality measures reported by CMS, 91.03% of patients received timely initiation of care, and 79.80% of patients showed improvement in their ability to walk or move around during the episode of care, based on the most recent CMS data vintage available.
The agency reports serving a broad geographic area, covering 154 ZIP codes from its Lufkin, Texas office.
Families considering this agency are encouraged to review the full quality and patient experience details on the official Medicare Care Compare website, and to contact the agency directly to confirm current service availability and care details, as this profile is built solely from CMS-published data and does not include cost or scheduling information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, this agency is Medicare-certified (CCN 747006) and has been since 11/13/2008, so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
It offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Its CMS quality star rating is 2.5 out of 5, which is below the Texas state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 out of 5, according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review its full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/747006?state=TX.
What areas and ZIP codes does this agency serve?
The agency reports serving 154 ZIP codes from its Lufkin, Texas location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 154 this agency reports serving.
What questions should I ask before hiring this agency?
You may want to ask about staffing, specific services available, and scheduling; contact the agency at (936) 632-9400 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
It has been Medicare-certified since November 13, 2008.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (936) 632-9400 to discuss payment and coverage details.
How do I contact this agency to start care?
You can call the agency directly at (936) 632-9400 to inquire about starting care.
What percentage of patients receive timely care from this agency?
According to CMS data, 91.03% of patients received timely initiation of care.
What percentage of patients improved in walking ability?
CMS data shows 79.80% of patients showed improvement in walking or moving around during their care episode.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/13/2008. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.