Atrium Health At Home Union
Monroe, NC · Medicare-certified home health agency (CCN 347210)
Patient survey (HHCAHPS): 5★
Serves: 21 ZIP codes (is yours included? →) · Phone: (704) 512-2312 · Verify on Medicare Care Compare ↗
Atrium Health At Home Union holds a 3-star CMS quality rating, below the North Carolina average of 3.5 stars, but it has a 5-star patient survey rating. This means past patients rated their experience very highly even though the agency's overall quality score trails the state average.
Atrium Health At Home Union offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 21 ZIP codes from its office in Monroe, North Carolina.
Yes, Atrium Health At Home Union is Medicare-certified, with CCN 347210, certified since March 1, 1995, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Atrium Health At Home Union is a Medicare-certified home health agency based in Monroe, North Carolina, certified since March 1, 1995. The agency is organized as a non-profit and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Atrium Health At Home Union holds a 3-star overall quality rating, which is below the North Carolina state average of 3.5 stars. However, the agency's patient survey star rating is 5 stars, the highest possible score, reflecting positive patient feedback collected through the CMS survey process.
CMS data also reports two care-quality measures for this agency: 93.58% of patients received timely initiation of care, and 88.93% of patients showed improvement in walking or moving around during their episode of care. These figures are drawn from the same CMS Care Compare dataset as the star ratings.
Atrium Health At Home Union serves a service area covering 21 ZIP codes from its Monroe, NC location. Its Medicare Certification Number (CCN) is 347210.
All ratings and measures referenced here come from CMS Care Compare data and reflect a specific data vintage; figures may be updated periodically by CMS. Prospective patients and families are encouraged to review the current Care Compare listing directly for the most up-to-date information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Atrium Health At Home Union is Medicare-certified (CCN 347210), certified since March 1, 1995, so eligible services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating, the highest possible score in CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347210?state=NC.
What areas and ZIP codes does this agency serve?
The agency serves 21 ZIP codes from its office in Monroe, North Carolina.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this agency reports serving.
What questions should I ask before hiring this agency?
The data does not cover specific interview questions; contact the agency at (704) 512-2312 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This is a general distinction not covered in the agency's CMS data; contact the agency at (704) 512-2312 for clarification on the services they provide.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since March 1, 1995.
Who owns this agency — for-profit, non-profit, or government?
Atrium Health At Home Union is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (704) 512-2312 and verify coverage details with Medicare or your insurer.
How do I contact this agency to start care?
You can reach Atrium Health At Home Union at (704) 512-2312.
Data: CMS Care Compare (Jul2026 refresh); certified since 03/01/1995. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.