Ballad Health Homecare
Greeneville, TN · Medicare-certified home health agency (CCN 447428)
Patient survey (HHCAHPS): 4★
Serves: 15 ZIP codes (is yours included? →) · Phone: (423) 787-5030 · Verify on Medicare Care Compare ↗
Ballad Health Homecare holds a 3.5-star CMS quality rating, which is below the Tennessee state average of 4 stars, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Ballad Health Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 15 ZIP codes from its office in Greeneville, Tennessee.
Yes, Ballad Health Homecare is Medicare-certified, with CCN 447428, certified since July 30, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Ballad Health Homecare is a Medicare-certified home health agency based in Greeneville, Tennessee, certified since July 30, 1984. The agency is organized as a non-profit provider and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services to patients across 15 ZIP codes in its service area.
According to CMS Care Compare data, Ballad Health Homecare holds a CMS Quality of Patient Care star rating of 3.5 out of 5, which falls below the Tennessee state average of 4 stars. Its patient survey star rating, which reflects patient experience responses, stands at 4 out of 5. On specific quality measures reported by CMS, the agency shows a timely initiation of care rate of 99.81%, meaning the vast majority of patients began receiving services promptly after referral. The agency also reports that 87.93% of patients showed improvement in walking or moving around during the course of their home health episode, based on CMS outcome data.
These figures reflect the most recently published CMS Care Compare data set referenced for this profile. Prospective patients and families are encouraged to review the Care Compare listing directly for the most current ratings and measures, as CMS updates this information periodically. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Contact the agency directly for questions about specific care arrangements, staffing, or service availability not addressed by CMS-reported data.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Ballad Health Homecare is Medicare-certified (CCN 447428) and has been since July 30, 1984, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Ballad Health Homecare has a 3.5-star CMS quality rating, which is below the Tennessee state average of 4 stars, per CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 out of 5, according to CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing information on the official CMS Care Compare page at https://www.medicare.gov/care-compare/details/home-health/447428?state=TN.
What areas and ZIP codes does this agency serve?
Ballad Health Homecare serves 15 ZIP codes from its base in Greeneville, Tennessee.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 15 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staff availability, specific care plans, and scheduling; contact the agency at (423) 787-5030 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 30, 1984.
Who owns this agency — for-profit, non-profit, or government?
Ballad Health Homecare is organized as a non-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency at (423) 787-5030 for cost and payment information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Ballad Health Homecare at (423) 787-5030 to inquire about starting care.
What is the timely initiation of care rate for this agency?
CMS Care Compare data shows a timely care initiation rate of 99.81% for this agency.
Does this agency help patients improve mobility, such as walking?
According to CMS data, 87.93% of the agency's patients showed improvement in walking or moving around during their home health episode.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/30/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.