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Care At Heart Home Health Services

El Paso, TX · Medicare-certified home health agency (CCN 748003)

CMS quality rating: 3.5★ (state average 3★ — above state average)
Patient survey (HHCAHPS): not surveyed
Serves: 20 ZIP codes (is yours included? →) · Phone: (915) 304-1030 · Verify on Medicare Care Compare ↗

Care At Heart Home Health Services holds a 3.5-star CMS quality rating, above the Texas state average of 3 stars. A patient survey star rating is not included in the available CMS data, so that measure is not yet rated here.

Care At Heart Home Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 20 ZIP codes from its office in El Paso, Texas.

Yes, Care At Heart Home Health Services is Medicare-certified, with CCN 748003, certified since February 1, 2021, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details beyond certification status should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
Care At Heart Home He… Care At Heart Home He…: 3.5★ 3.5★ TX average TX average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Care At Heart Home Health Services is a Medicare-certified home health agency based in El Paso, Texas, certified since February 1, 2021 (CCN 748003). The agency is organized as a proprietary (for-profit) provider.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, Care At Heart Home Health Services holds a 3.5-star overall quality rating, which is above the Texas state average of 3 stars. A patient survey star rating is not listed in the available data, so the agency should be considered not yet rated on that specific measure per this data set. Among CMS-reported outcome measures, 92.68% of patients received timely initiation of care, and 76.83% of patients showed improvement in walking or moving around during their episode of care.

The agency reports serving 20 ZIP codes from its El Paso, Texas office, indicating a moderately broad local service area.

All ratings and percentages cited here are drawn from CMS Care Compare data; consumers should confirm current figures directly on Care Compare, as CMS updates these figures periodically. This profile does not include cost information, as CMS does not publish home health pricing data.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Care At Heart Home Health Services is Medicare-certified (CCN 748003), certified since February 1, 2021, so eligible home health services are covered by Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 3.5-star CMS quality rating, which is above the Texas state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

A patient survey star rating is not included in the available data; contact the agency at (915) 304-1030 and check Medicare Care Compare for the latest survey results.

How do I check this agency's quality and staffing record?

You can review official ratings and outcome measures for this agency on Medicare Care Compare at the agency's listing page for CCN 748003.

What areas and ZIP codes does this agency serve?

The agency serves 20 ZIP codes from its office in El Paso, Texas.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific staff availability, scheduling, and how care plans are coordinated; contact the agency at (915) 304-1030 for these details, as they are not included in CMS data.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered and Medicare-eligible, while non-medical home care (such as companionship or basic assistance) is not covered by Medicare and is not addressed in this agency's CMS data.

How long has this agency been Medicare-certified?

Care At Heart Home Health Services has been Medicare-certified since February 1, 2021.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a proprietary, or for-profit, entity.

How much does home health care cost and who pays?

CMS does not publish cost figures for home health agencies; contact the agency at (915) 304-1030 for cost information and payment options.

How do I contact this agency to start care?

You can reach Care At Heart Home Health Services at (915) 304-1030 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 02/01/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.