Caretenders
Needham Heights, MA · Medicare-certified home health agency (CCN 227269)
Patient survey (HHCAHPS): 4★
Serves: 394 ZIP codes (is yours included? →) · Phone: (617) 332-5015 · Verify on Medicare Care Compare ↗
Caretenders holds a 3.5-star CMS quality rating, above the Massachusetts state average of 3 stars, and a 4-star patient survey rating. These figures come from CMS Care Compare data.
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 394 ZIP codes from its Needham Heights, Massachusetts office.
Yes, Caretenders is Medicare-certified (CCN 227269, certified since August 11, 1992), so eligible home health services are covered under Medicare when ordered by a doctor. No further benefit details are available from this data.
About this agency
Caretenders is a Medicare-certified home health agency based in Needham Heights, Massachusetts, certified since August 11, 1992 (CCN 227269). The agency is organized as a proprietary (for-profit) provider.
Caretenders offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, Caretenders holds a 3.5-star overall quality rating, which is above the Massachusetts state average of 3 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected through the CMS survey process.
CMS data also reports that 96.75% of patients received timely initiation of care, and 91.08% of patients showed improvement in walking or moving around during their episode of care, per the most recent Care Compare figures available.
Caretenders' service area, as reported to CMS, spans 394 ZIP codes from its Needham Heights office, indicating a broad regional coverage area within Massachusetts.
All ratings and statistics cited here come from CMS Care Compare data and should be verified directly on the Care Compare website for the most current figures, as quality data is updated periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders is Medicare-certified (CCN 227269) and has been since August 11, 1992, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
Caretenders offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders has a 3.5-star CMS quality rating, which is above the Massachusetts state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Caretenders has a 4-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Caretenders' full quality and staffing record on Medicare Care Compare at the agency's listing page.
What areas and ZIP codes does this agency serve?
Caretenders serves 394 ZIP codes from its Needham Heights, Massachusetts office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 394 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, specific care plans, and current quality metrics; contact Caretenders at (617) 332-5015 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Caretenders has been Medicare-certified since August 11, 1992.
Who owns this agency — for-profit, non-profit, or government?
Caretenders is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact Caretenders at (617) 332-5015 and consult Medicare Care Compare for coverage details.
How do I contact this agency to start care?
You can contact Caretenders at (617) 332-5015 to inquire about starting care.
What is the difference between home health care and non-medical home care?
This data does not define the distinction; contact Caretenders at (617) 332-5015 for clarification on the types of care they provide.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/11/1992. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.