Caretenders Vna
Lancaster, OH · Medicare-certified home health agency (CCN 367137)
Patient survey (HHCAHPS): 5★
Serves: 69 ZIP codes (is yours included? →) · Phone: (740) 687-4410 · Verify on Medicare Care Compare ↗
Caretenders Vna holds a 2.5-star CMS quality rating, which is below the Ohio state average of 3 stars, but it has a 5-star patient survey rating. Families should weigh both figures and check Medicare Care Compare for the latest details.
Caretenders Vna offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 69 ZIP codes from its Lancaster, Ohio office.
Yes, Caretenders Vna is Medicare-certified, with CCN 367137, certified since April 12, 1976, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is drawn directly from CMS records.
About this agency
Caretenders Vna is a Medicare-certified home health agency based in Lancaster, Ohio, certified since April 12, 1976. The agency is a proprietary (for-profit) organization offering Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Caretenders Vna holds a CMS quality star rating of 2.5, which is below the Ohio state average of 3 stars. However, the agency's patient survey star rating is 5 stars, the highest possible rating, reflecting patient feedback collected through the CMS survey process.
On specific quality measures reported by CMS, 96.19% of patients received timely initiation of care, and 87.56% of patients showed improvement in their ability to walk or move around during the course of home health services. These figures come from the CMS Care Compare dataset.
Caretenders Vna serves a broad geographic area, covering 69 ZIP codes from its Lancaster, Ohio office. Prospective patients and families are encouraged to consult the Medicare Care Compare website directly for the most current star ratings and quality measures, as CMS updates this data periodically. No cost information is published by CMS for home health services and is not included here.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Caretenders Vna is Medicare-certified (CCN 367137) and has been since April 12, 1976, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Caretenders Vna has a 2.5-star CMS quality rating, which is below the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating from CMS, the highest possible score.
How do I check this agency's quality and staffing record?
You can review the agency's current ratings and quality measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/367137?state=OH.
What areas and ZIP codes does this agency serve?
Caretenders Vna serves 69 ZIP codes from its Lancaster, Ohio office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 69 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about caregiver credentials, scheduling, and how the agency addresses its current quality ratings; contact the agency at (740) 687-4410 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled services this agency provides, includes medical services such as nursing and therapy ordered by a doctor, while non-medical home care involves non-clinical assistance; the data provided does not detail non-medical offerings.
How long has this agency been Medicare-certified?
Caretenders Vna has been Medicare-certified since April 12, 1976.
Who owns this agency — for-profit, non-profit, or government?
Caretenders Vna is a proprietary, for-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost figures for home health services; contact the agency at (740) 687-4410 for cost details and verify coverage information on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Caretenders Vna at (740) 687-4410 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 04/12/1976. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.