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Cassena Care At Home

Brooklyn, NY · Medicare-certified home health agency (CCN 337441)

CMS quality rating: 4★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 1★
Serves: 210 ZIP codes (is yours included? →) · Phone: (718) 239-1850 · Verify on Medicare Care Compare ↗

Cassena Care At Home holds a 4-star CMS quality rating, above the New York state average of 3.5, but its patient survey rating is 1 star. Families should weigh both figures, as they reflect different aspects of care quality according to CMS Care Compare data.

Cassena Care At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 210 ZIP codes from its Brooklyn, New York office.

Yes, Cassena Care At Home is Medicare-certified, with CCN 337441, certified since September 12, 2013, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.

CMS quality vs. benchmarks
Cassena Care At Home Cassena Care At Home: 4★ 4★ NY average NY average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Cassena Care At Home is a Medicare-certified home health agency based in Brooklyn, New York, certified since September 12, 2013. The agency is organized as a non-profit provider (CCN 337441).

Cassena Care At Home offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Cassena Care At Home holds a CMS quality star rating of 4 out of 5, which is above the New York state average of 3.5 stars. In contrast, the agency's patient survey star rating is 1 out of 5, based on the CMS patient experience survey data, indicating a notable difference between clinical quality measures and patient-reported experience.

On CMS timely-care measures, 98.17% of patients began receiving care in a timely manner. Among patients assessed for mobility, 90.72% showed improvement in walking or moving around during the course of care, per CMS outcome measures.

Cassena Care At Home reports serving a broad area, covering 210 ZIP codes from its Brooklyn, New York office.

These ratings and figures are sourced from CMS Care Compare data; prospective patients and families should verify current figures directly on Care Compare, as CMS updates ratings periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Cassena Care At Home is Medicare-certified (CCN 337441, certified since 09/12/2013), so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

Cassena Care At Home offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 4-star CMS quality rating, above the New York state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 1 out of 5 according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review Cassena Care At Home's full quality and staffing data at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/337441?state=NY.

What areas and ZIP codes does this agency serve?

The agency serves 210 ZIP codes from its Brooklyn, New York office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 210 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, availability, and specific service scheduling by calling the agency directly at (718) 239-1850, and verify ratings on Medicare Care Compare.

How long has this agency been Medicare-certified?

Cassena Care At Home has been Medicare-certified since September 12, 2013.

Who owns this agency — for-profit, non-profit, or government?

Cassena Care At Home is a non-profit organization.

How much does home health care cost and who pays?

Cost details are not published by CMS; contact the agency at (718) 239-1850 for specifics and verify Medicare coverage details on Care Compare.

How do I contact this agency to start care?

You can contact Cassena Care At Home at (718) 239-1850 to inquire about starting care.

What were the agency's timely-care and walking-improvement outcomes?

According to CMS data, 98.17% of patients received timely care, and 90.72% showed improvement in walking or moving around during their care.

Data: CMS Care Compare (Jul2026 refresh); certified since 09/12/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.