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Centerwell Home Health

Lakeland, FL · Medicare-certified home health agency (CCN 107166)

CMS quality rating: 4.5★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 3★
Serves: 21 ZIP codes (is yours included? →) · Phone: (863) 648-9118 · Verify on Medicare Care Compare ↗

Centerwell Home Health holds a 4.5-star CMS quality rating, above the Florida state average of 3.5 stars, along with a 3-star patient survey rating. These figures come from CMS Care Compare data.

Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 21 ZIP codes from its Lakeland, Florida office.

Yes, Centerwell Home Health is Medicare-certified, with CCN 107166, certified since July 1, 1977, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS records.

CMS quality vs. benchmarks
Centerwell Home Health Centerwell Home Health: 4.5★ 4.5★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Centerwell Home Health is a Medicare-certified home health agency located in Lakeland, Florida, certified since July 1, 1977 (CCN 107166). The agency is organized as a proprietary, for-profit entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Centerwell Home Health holds a 4.5-star overall quality rating, above the Florida state average of 3.5 stars. Its patient survey star rating stands at 3 stars, reflecting patient experience feedback collected through the CMS survey process. On measures of care timeliness, 99.91% of patients began receiving care promptly after referral, indicating a high rate of timely care initiation. The agency also reports that 95.30% of patients showed improvement in walking or moving around during the course of care, a clinical outcome measure tracked by CMS.

Centerwell Home Health serves a broad geographic area, covering 21 ZIP codes from its Lakeland, Florida office. This breadth suggests availability to a wide range of surrounding communities, though prospective patients should confirm whether their specific ZIP code falls within the current service area.

All ratings and performance figures cited here are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Families are encouraged to verify current details directly with the agency or through the Care Compare website before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Centerwell Home Health is Medicare-certified (CCN 107166), certified since July 1, 1977, so eligible services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

Centerwell Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency holds a 4.5-star CMS quality rating, above the Florida state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 3 stars, according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can review the agency's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/107166?state=FL.

What areas and ZIP codes does this agency serve?

Centerwell Home Health serves 21 ZIP codes from its Lakeland, Florida office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, specific services available for your condition, and how care timing works; contact the agency at (863) 648-9118 and verify details on Medicare Care Compare.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 1, 1977.

Who owns this agency — for-profit, non-profit, or government?

Centerwell Home Health is organized as a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost details are not published in CMS data; contact the agency at (863) 648-9118 and verify coverage specifics on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Centerwell Home Health at (863) 648-9118 to inquire about starting care.

How timely is this agency in starting care?

CMS data shows 99.91% of patients began receiving care in a timely manner after referral.

Does this agency help patients improve mobility?

CMS data indicates 95.30% of patients showed improvement in walking or moving around during their care.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/01/1977. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.