Citizens Medical Center Home Health Agency
Victoria, TX · Medicare-certified home health agency (CCN 457024)
Patient survey (HHCAHPS): 5★
Serves: 18 ZIP codes (is yours included? →) · Phone: (361) 579-1305 · Verify on Medicare Care Compare ↗
Citizens Medical Center Home Health Agency holds a 2.5-star CMS quality rating, below the Texas state average of 3 stars, but it has a 5-star patient survey rating. Families should weigh both figures together and check Care Compare for the latest data.
Citizens Medical Center Home Health Agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services. It serves 18 ZIP codes from its Victoria, Texas office.
Yes, Citizens Medical Center Home Health Agency is Medicare-certified, with CCN 457024, certified since 1967, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed by CMS Care Compare records.
About this agency
Citizens Medical Center Home Health Agency is a Medicare-certified home health agency located in Victoria, Texas, certified since May 9, 1967. The agency is organized as a proprietary (for-profit) provider and offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology services.
According to CMS Care Compare data, Citizens Medical Center Home Health Agency holds a CMS quality star rating of 2.5 out of 5, which is below the Texas state average of 3 stars. However, the agency's patient survey star rating is 5 out of 5, reflecting patient-reported experiences captured in CMS survey data.
Additional CMS quality measures show that the agency provided timely initiation of care 100.00% of the time, meaning all patients in the reporting period began care within the CMS-defined timely window. The agency's measure for improvement in walking or moving around shows 80.31% of eligible patients demonstrated improvement in this function, based on CMS data.
Citizens Medical Center Home Health Agency serves 18 ZIP codes from its Victoria, Texas office. All star ratings, survey results, and outcome measures cited here come from CMS Care Compare data and should be verified directly at the source, as CMS periodically updates its data vintage. Families are encouraged to confirm current figures on Care Compare before making care decisions, since this profile reflects the data available at time of publication.
Questions families ask
Does Medicare pay for care from this agency?
Yes, this agency is Medicare-certified (CCN 457024, certified since 1967), so covered home health services ordered by a doctor are eligible for Medicare payment.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Speech Pathology.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Texas state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating from CMS.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/457024?state=TX.
What areas and ZIP codes does this agency serve?
The agency serves 18 ZIP codes from its Victoria, Texas location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, care plans, and how the agency addresses its quality measures; contact the agency at (361) 579-1305 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 9, 1967.
Who owns this agency — for-profit, non-profit, or government?
This agency is proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (361) 579-1305 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Citizens Medical Center Home Health Agency at (361) 579-1305.
How timely is this agency in starting care?
According to CMS data, the agency initiated care in a timely manner 100.00% of the time.
Do patients typically improve in mobility with this agency?
CMS data shows 80.31% of eligible patients improved in walking or moving around while under this agency's care.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/09/1967. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.