Citizens Memorial Home Health
Bolivar, MO · Medicare-certified home health agency (CCN 267196)
Patient survey (HHCAHPS): 4★
Serves: 56 ZIP codes (is yours included? →) · Phone: (417) 326-3585 · Verify on Medicare Care Compare ↗
Citizens Memorial Home Health holds a 2.5-star CMS quality rating, below the Missouri state average of 3.5 stars, but its patient survey rating is 4 stars. Families should weigh both figures and review the full CMS Care Compare listing for more detail.
Citizens Memorial Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 56 ZIP codes from its Bolivar, Missouri office.
Yes, Citizens Memorial Home Health is Medicare-certified, with CCN 267196, certified since March 5, 1984, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Citizens Memorial Home Health is a Medicare-certified home health agency based in Bolivar, Missouri, serving 56 ZIP codes in the surrounding area. The agency has been Medicare-certified since March 5, 1984, and operates under proprietary (for-profit) ownership.
The agency offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Citizens Memorial Home Health holds an overall quality star rating of 2.5 out of 5, which is below the Missouri state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient-reported experience data collected through CMS surveys.
CMS data also show that 97.03% of patients began receiving care in a timely manner after referral, and 82.09% of patients showed improvement in walking or moving around during the course of care. These measures are drawn from CMS Care Compare data and reflect the most recently published data vintage available on that platform at the time of retrieval.
Families considering this agency can review the full, current data set — including staffing details, additional outcome measures, and any rating updates — directly on Medicare Care Compare using the agency's CMS Certification Number (CCN) 267196.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Citizens Memorial Home Health is Medicare-certified (CCN 267196) since March 5, 1984, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Missouri state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 out of 5, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing record on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/267196?state=MO.
What areas and ZIP codes does this agency serve?
The agency serves 56 ZIP codes from its office in Bolivar, Missouri.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing levels, specific services needed, and recent outcome data; call the agency at (417) 326-3585 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides, involves skilled medical services such as nursing and therapy ordered by a doctor, while non-medical home care covers non-clinical assistance; this data set only covers the agency's Medicare-certified home health services.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since March 5, 1984.
Who owns this agency — for-profit, non-profit, or government?
The agency is proprietary, meaning it is for-profit.
How much does home health care cost and who pays?
Specific cost figures are not published in CMS data; contact the agency at (417) 326-3585 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Citizens Memorial Home Health at (417) 326-3585 or review its listing on Medicare Care Compare for more information.
Data: CMS Care Compare (Jul2026 refresh); certified since 03/05/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.