Clay Home Health Services
Flora, IL · Medicare-certified home health agency (CCN 147086)
Patient survey (HHCAHPS): 5★
Serves: 31 ZIP codes (is yours included? →) · Phone: (618) 662-4406 · Verify on Medicare Care Compare ↗
Clay Home Health Services holds a 2.5-star CMS quality rating, below the Illinois state average of 3 stars, but it has a 5-star patient survey rating. This means opinions from CMS quality measures and patient experience surveys differ for this agency.
Clay Home Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. It serves 31 ZIP codes from its office in Flora, Illinois.
Yes, Clay Home Health Services is Medicare-certified, with CCN 147086, certified since December 18, 1967, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be confirmed on Medicare Care Compare.
About this agency
Clay Home Health Services is a Medicare-certified home health agency based in Flora, Illinois, certified since December 18, 1967. The agency is government-owned and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Clay Home Health Services holds an overall quality star rating of 2.5 stars, which is below the Illinois state average of 3 stars. However, the agency's patient survey star rating is 5 stars, based on feedback collected from patients who received care. Among CMS quality measures, 94.62% of patients received timely initiation of care after referral, and 81.63% of patients showed improvement in their ability to walk or move around during the course of their care, according to the same data source.
Clay Home Health Services reports serving 31 ZIP codes from its Flora, Illinois office. Families considering this agency can review the full and most current quality details directly on Medicare Care Compare. All ratings and measures cited here reflect the CMS Care Compare data vintage provided and may be updated periodically by CMS as new reporting periods are published.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Clay Home Health Services is Medicare-certified (CCN 147086), certified since December 18, 1967, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Clay Home Health Services has a 2.5-star CMS quality rating, which is below the Illinois state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
Clay Home Health Services serves 31 ZIP codes from its office in Flora, Illinois.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific timely-care and outcome measures, staff availability, and how care plans are coordinated; contact the agency at (618) 662-4406 for details not covered in CMS data.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, requires a doctor's order and is Medicare-covered, while non-medical home care (such as companionship) is not addressed in this agency's CMS data.
How long has this agency been Medicare-certified?
Clay Home Health Services has been Medicare-certified since December 18, 1967.
Who owns this agency — for-profit, non-profit, or government?
Clay Home Health Services is government-owned.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (618) 662-4406 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Clay Home Health Services at (618) 662-4406 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 12/18/1967. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.