Community Health & Counseling Services
Bangor, ME · Medicare-certified home health agency (CCN 207026)
Patient survey (HHCAHPS): 5★
Serves: 112 ZIP codes (is yours included? →) · Phone: (207) 947-0366 · Verify on Medicare Care Compare ↗
Community Health & Counseling Services holds a 3-star CMS quality rating, which is below the Maine state average of 3.5, but it has a 5-star patient survey rating. This means patients report a very positive experience even though its overall quality star score trails the state average.
Community Health & Counseling Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 112 ZIP codes from its office in Bangor, Maine.
Yes, Community Health & Counseling Services is Medicare-certified, with CCN 207026, certified since 1972, so eligible home health services are covered under Medicare when ordered by a doctor. This certification has been in place for decades, reflecting long-standing participation in the Medicare program.
About this agency
Community Health & Counseling Services is a Medicare-certified home health agency based in Bangor, Maine, certified since July 20, 1972. The agency is organized as a non-profit and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 3, which falls below the Maine state average of 3.5. However, its patient survey star rating is 5, based on patient experience survey results reported to CMS. Among the outcome measures published by CMS, 99.02% of patients received timely initiation of care, and 82.71% of patients showed improvement in walking or moving around during their episode of care, based on the data reported to Care Compare.
Community Health & Counseling Services serves a broad geographic area, covering 112 ZIP codes from its Bangor, Maine office, indicating a wide regional service footprint typical of established home health providers in the state.
These figures reflect the most recently published CMS Care Compare data available for this agency. Prospective patients and families are encouraged to review the Care Compare website directly and contact the agency for the most current details on scheduling and service availability, as CMS data is updated periodically and may not reflect real-time information.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Community Health & Counseling Services is Medicare-certified (CCN 207026), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the Maine state average of 3.5.
What do patients say about this agency in the CMS patient survey?
Patients gave the agency a 5-star patient survey rating on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing data on the Medicare Care Compare page at https://www.medicare.gov/care-compare/details/home-health/207026?state=ME.
What areas and ZIP codes does this agency serve?
The agency serves 112 ZIP codes from its office in Bangor, Maine.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 112 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staffing, scheduling, and care plan details by calling the agency directly at (207) 947-0366, and verify current ratings on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since July 20, 1972.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit.
How much does home health care cost and who pays?
Specific cost figures are not published by CMS; contact the agency at (207) 947-0366 to discuss coverage and billing details.
How do I contact this agency to start care?
You can reach Community Health & Counseling Services at (207) 947-0366 to inquire about starting care.
What were the timely care and walking improvement outcomes for this agency?
CMS data shows 99.02% of patients received timely initiation of care and 82.71% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/20/1972. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.