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Community Health Services

Cresco, IA · Medicare-certified home health agency (CCN 167077)

CMS quality rating: 2.5★ (state average 3★ — below state average)
Patient survey (HHCAHPS): 5★
Serves: 10 ZIP codes (is yours included? →) · Phone: (563) 547-2989 · Verify on Medicare Care Compare ↗

Community Health Services holds a 2.5-star CMS quality rating, below the Iowa state average of 3 stars, but it has earned a 5-star patient survey rating. This mixed profile means families should review both figures on Medicare Care Compare before deciding.

Community Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. It serves 10 ZIP codes from its office in Cresco, Iowa.

Yes, Community Health Services is Medicare-certified, with CCN 167077, certified since October 30, 1975, so eligible home health services ordered by a doctor are covered under Medicare. This certification status is confirmed through CMS records.

CMS quality vs. benchmarks
Community Health Serv… Community Health Serv…: 2.5★ 2.5★ IA average IA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Community Health Services is a Medicare-certified home health agency based in Cresco, Iowa, certified since October 30, 1975. The agency is organized as a non-profit provider and offers a full range of home health services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Community Health Services holds an overall quality star rating of 2.5 stars, which falls below the Iowa state average of 3 stars. However, the agency's patient survey star rating is 5 stars, the highest possible score, reflecting patient feedback collected through the CMS survey process. Among the measures reported by CMS, 89.22% of patients received timely initiation of care after referral, and 83.96% of patients showed improvement in walking or moving around during their episode of care.

Community Health Services serves a total of 10 ZIP codes from its Cresco, Iowa office. These figures are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Consumers seeking the most current ratings, staffing details, or additional quality measures should consult the official CMS Care Compare listing directly, as star ratings and performance percentages are updated periodically. No cost information is published by CMS for home health services, and none is included here.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Community Health Services is Medicare-certified (CCN 167077) and has been since October 30, 1975, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Community Health Services has a 2.5-star overall quality rating, which is below the Iowa state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

The agency received a 5-star patient survey rating, the highest possible score in that CMS category.

How do I check this agency's quality and staffing record?

You can review the agency's full quality measures and staffing details on its Medicare Care Compare page.

What areas and ZIP codes does this agency serve?

The agency serves 10 ZIP codes from its office in Cresco, Iowa.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 10 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific staffing, availability, and current performance measures; contact the agency at (563) 547-2989 and verify details on Medicare Care Compare.

How long has this agency been Medicare-certified?

Community Health Services has been Medicare-certified since October 30, 1975.

Who owns this agency — for-profit, non-profit, or government?

Community Health Services is organized as a non-profit agency.

How much does home health care cost and who pays?

CMS does not publish cost figures for this agency; contact the agency at (563) 547-2989 and verify on Medicare Care Compare for cost and payment details.

How do I contact this agency to start care?

You can reach Community Health Services at (563) 547-2989 to inquire about starting care.

What percentage of patients received timely care from this agency?

According to CMS data, 89.22% of patients received timely initiation of care after referral.

How many patients improved in walking or moving around under this agency's care?

CMS data shows that 83.96% of patients showed improvement in walking or moving around during their care.

Data: CMS Care Compare (Jul2026 refresh); certified since 10/30/1975. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.