Compassionate Hearts Home Health Inc
Covina, CA · Medicare-certified home health agency (CCN 059521)
Patient survey (HHCAHPS): not surveyed
Serves: 87 ZIP codes (is yours included? →) · Phone: (909) 506-4317 · Verify on Medicare Care Compare ↗
Compassionate Hearts Home Health Inc holds a 1.5-star CMS quality rating, which is below the California state average of 3 stars. A patient survey star rating is not available in the current CMS data, so the agency is not yet rated on that measure.
Compassionate Hearts Home Health Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 87 ZIP codes from its Covina, California office.
Yes, Compassionate Hearts Home Health Inc is Medicare-certified (CCN 059521, certified since August 23, 2013), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for a specific patient should be confirmed with the agency or Medicare directly.
About this agency
Compassionate Hearts Home Health Inc is a Medicare-certified home health agency based in Covina, California, certified since August 23, 2013. The agency is government-owned and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Compassionate Hearts Home Health Inc holds a CMS quality star rating of 1.5 stars, which is below the California state average of 3 stars. The agency does not have a listed patient survey star rating in the provided data, so it should be considered not yet rated on that specific measure.
On process-of-care measures reported by CMS, 82.42% of patients received timely initiation of care, meaning care began within the CMS-recommended timeframe after referral. Additionally, 56.31% of patients showed improvement in their ability to walk or move around during the course of care, a measure CMS uses to track functional outcomes.
Compassionate Hearts Home Health Inc reports serving 87 ZIP codes from its Covina, California office, indicating a broad service area within the region.
All quality figures cited here reflect CMS Care Compare data as reported for this agency; families are encouraged to verify current figures directly on Care Compare, as ratings and measures are updated periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Compassionate Hearts Home Health Inc is Medicare-certified (CCN 059521, certified since 08/23/2013), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 1.5-star CMS quality rating, which is below the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
A patient survey star rating is not provided in the available data, so the agency is not yet rated on this measure; contact the agency at (909) 506-4317 or check Medicare Care Compare for updates.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the CMS Care Compare page for this agency: https://www.medicare.gov/care-compare/details/home-health/059521?state=CA.
What areas and ZIP codes does this agency serve?
The agency reports serving 87 ZIP codes from its Covina, California location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 87 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing levels, specific service availability, and how the agency addresses its below-average quality rating; contact the agency directly at (909) 506-4317 for details.
What is the difference between home health care and non-medical home care?
This data does not define non-medical home care; the services listed here (nursing, therapy, aide, etc.) fall under Medicare-certified home health care.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 23, 2013.
Who owns this agency — for-profit, non-profit, or government?
The agency is government-owned.
How much does home health care cost and who pays?
Cost information is not published by CMS in this dataset; contact the agency at (909) 506-4317 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Compassionate Hearts Home Health Inc at (909) 506-4317 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/23/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.