Complete Healthcare Services, Inc
Massillon, OH · Medicare-certified home health agency (CCN 368383)
Patient survey (HHCAHPS): 3★
Serves: 49 ZIP codes (is yours included? →) · Phone: (330) 833-7286 · Verify on Medicare Care Compare ↗
Complete Healthcare Services, Inc holds a 2-star CMS quality rating, below the Ohio state average of 3 stars, and a 3-star patient survey rating. These ratings come from CMS Care Compare data and may be updated over time.
Complete Healthcare Services, Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 49 ZIP codes from its Massillon, Ohio office.
Yes, Complete Healthcare Services, Inc is Medicare-certified, with CCN 368383, certified since November 2011, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Complete Healthcare Services, Inc is a Medicare-certified home health agency located in Massillon, Ohio, certified since November 8, 2011. The agency is organized as a proprietary (for-profit) business.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
According to CMS Care Compare data, Complete Healthcare Services, Inc holds a CMS quality star rating of 2 out of 5, which falls below the Ohio state average of 3 stars. The agency's patient survey star rating is 3 out of 5, reflecting patient experience feedback collected through CMS surveys.
On specific quality measures reported by CMS, the agency began patient care in a timely manner 85.14% of the time. Additionally, 75.73% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS-reported outcomes.
Complete Healthcare Services, Inc reports serving 49 ZIP codes from its Massillon, Ohio office, indicating a moderately broad service area in the surrounding region.
All ratings, percentages, and measures cited above come from CMS Care Compare data. Prospective patients and families are encouraged to review the most current information directly on Medicare Care Compare, as star ratings and measures are updated periodically and may change after this data was compiled.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Complete Healthcare Services, Inc is Medicare-certified (CCN 368383) and has been certified since November 8, 2011, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star CMS quality rating, which is below the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 3-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the Medicare Care Compare page: https://www.medicare.gov/care-compare/details/home-health/368383?state=OH.
What areas and ZIP codes does this agency serve?
The agency reports serving 49 ZIP codes from its Massillon, Ohio location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing, care plans, and specific outcome measures; contact the agency at (330) 833-7286 and verify current details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services this agency provides, involves skilled medical services such as nursing and therapy ordered by a doctor; the data provided does not address non-medical home care distinctions, so contact the agency at (330) 833-7286 for clarification.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since November 8, 2011.
Who owns this agency — for-profit, non-profit, or government?
Complete Healthcare Services, Inc is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS in this data; contact the agency at (330) 833-7286 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Complete Healthcare Services, Inc at (330) 833-7286.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/08/2011. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.