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Concierge Home Care

Heathrow, FL · Medicare-certified home health agency (CCN 687134)

CMS quality rating: 2.5★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): 2★
Serves: 99 ZIP codes (is yours included? →) · Phone: (407) 792-1213 · Verify on Medicare Care Compare ↗

Concierge Home Care holds a 2.5-star CMS quality rating, below the Florida state average of 3.5, and a 2-star patient survey rating. These figures come from CMS Care Compare data and may not reflect the most current ratings.

Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 99 ZIP codes from its office in Heathrow, Florida.

Yes, Concierge Home Care is Medicare-certified (CCN 687134, certified since November 11, 2021), so eligible home health services are covered under Medicare when ordered by a doctor. No further benefit details are provided beyond this certification status.

CMS quality vs. benchmarks
Concierge Home Care Concierge Home Care: 2.5★ 2.5★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapyHome Health Aide

About this agency

Concierge Home Care is a Medicare-certified home health agency based in Heathrow, Florida, certified since November 11, 2021 (CCN 687134). The agency is organized as a proprietary (for-profit) business.

According to CMS Care Compare data, Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. The agency reports serving 99 ZIP codes from its Heathrow location.

Per CMS Care Compare quality data, Concierge Home Care holds a CMS quality star rating of 2.5, which is below the Florida state average of 3.5. Its patient survey star rating is 2, based on CMS's patient experience survey. On process-of-care measures reported by CMS, 98.20% of patients received timely initiation of care, and 84.15% of patients showed improvement in walking or moving around during their episode of care.

These figures reflect a snapshot of CMS Care Compare data and may change as CMS updates its ratings; families should verify current figures directly on Medicare Care Compare or by contacting the agency before making care decisions. No cost or fee information is published by CMS for this agency, and none is provided here.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Concierge Home Care is Medicare-certified (CCN 687134, certified since 11/11/2021), so eligible home health services are covered when ordered by a doctor.

What services does this agency offer?

Concierge Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a CMS quality star rating of 2.5, which is below the Florida state average of 3.5.

What do patients say about this agency in the CMS patient survey?

The agency's CMS patient survey star rating is 2 out of 5.

How do I check this agency's quality and staffing record?

You can review Concierge Home Care's official CMS Care Compare profile at the provided care_compare_url for detailed quality and staffing data.

What areas and ZIP codes does this agency serve?

Concierge Home Care serves 99 ZIP codes from its office in Heathrow, Florida.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 99 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing levels, specific care plans, and availability; contact the agency at (407) 792-1213 and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

Home health care, like the services this agency provides, includes skilled nursing and therapy ordered by a doctor, while non-medical home care typically covers non-clinical assistance; the data provided does not detail non-medical services offered by this agency.

How long has this agency been Medicare-certified?

Concierge Home Care has been Medicare-certified since November 11, 2021.

Who owns this agency — for-profit, non-profit, or government?

Concierge Home Care is a proprietary (for-profit) agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (407) 792-1213 and verify details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Concierge Home Care at (407) 792-1213 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 11/11/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.