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Concierge Home Care

Jacksonville, FL · Medicare-certified home health agency (CCN 687131)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 2★
Serves: 38 ZIP codes (is yours included? →) · Phone: (904) 224-8026 · Verify on Medicare Care Compare ↗

Concierge Home Care holds a 3.5-star CMS quality rating, which is at the Florida state average of 3.5 stars, and a 2-star patient survey rating. This means its overall quality is on par with other Florida agencies, though patient survey feedback was on the lower end.

The specific services offered by Concierge Home Care were not detailed in the available CMS data, so families should contact the agency directly to confirm what care types are provided. It serves 38 ZIP codes from its Jacksonville, Florida office.

Yes, Concierge Home Care is Medicare-certified (CCN 687131), certified since November 10, 2021, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
Concierge Home Care Concierge Home Care: 3.5★ 3.5★ FL average FL average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★

About this agency

Concierge Home Care is a Medicare-certified home health agency based in Jacksonville, Florida, certified since November 10, 2021 (CCN 687131). The ownership type for this agency was not provided in the available CMS data.

According to CMS Care Compare data, Concierge Home Care holds a CMS quality star rating of 3.5, which is at the Florida state average of 3.5 stars. Its patient survey star rating is 2 stars, based on responses from patients who received care from the agency. Among CMS-reported outcome measures, 99.46% of patients began receiving care in a timely manner after referral, and 87.61% of patients showed improvement in their ability to walk or move around during the course of care.

The specific services offered by Concierge Home Care were not detailed in the data provided; families should confirm the exact scope of nursing, therapy, or aide services directly with the agency or via the Medicare Care Compare listing.

Concierge Home Care serves a service area covering 38 ZIP codes from its Jacksonville, Florida office.

All quality figures cited here reflect CMS Care Compare data as published; families are encouraged to verify current ratings and measures directly on Care Compare before making care decisions, as this data reflects a specific reporting period and may be updated over time.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Concierge Home Care is Medicare-certified (CCN 687131) and has been certified since November 10, 2021, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer (nursing, physical therapy, occupational therapy, speech, aide)?

The specific service categories were not included in the available data; contact Concierge Home Care at (904) 224-8026 or check the Care Compare listing to confirm.

What is this agency's CMS quality star rating and how does it compare to the state average?

Concierge Home Care has a 3.5-star CMS quality rating, which is at the Florida state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency's CMS patient survey star rating is 2 stars.

How do I check this agency's quality and staffing record?

You can review Concierge Home Care's full quality data on Medicare Care Compare at the listing's official page.

What areas and ZIP codes does this agency serve?

Concierge Home Care serves 38 ZIP codes from its Jacksonville, Florida office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about specific services provided, staff availability, and how the agency's quality measures compare to others; contact (904) 224-8026 for details not covered in CMS data.

What is the difference between home health care and non-medical home care?

This distinction was not addressed in the available CMS data; contact the agency directly for clarification on the types of care they provide.

How long has this agency been Medicare-certified?

Concierge Home Care has been Medicare-certified since November 10, 2021.

Who owns this agency — for-profit, non-profit, or government?

Ownership information was not provided in the available CMS data; contact the agency at (904) 224-8026 to confirm.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact Concierge Home Care at (904) 224-8026 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach Concierge Home Care at (904) 224-8026 or review its official Care Compare page for additional information.

Data: CMS Care Compare (Jul2026 refresh); certified since 11/10/2021. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.