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Crystal Home Health Care, Llc

Des Plaines, IL · Medicare-certified home health agency (CCN 148073)

CMS quality rating: 5★ (state average 3★ — above state average)
Patient survey (HHCAHPS): 2★
Serves: 195 ZIP codes (is yours included? →) · Phone: (630) 887-1600 · Verify on Medicare Care Compare ↗

Crystal Home Health Care holds a 5-star CMS quality rating, above the Illinois state average of 3 stars, but its patient survey rating is 2 stars. These figures come from CMS Care Compare data.

Crystal Home Health Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services. It serves 195 ZIP codes from its Des Plaines, Illinois office.

Yes, Crystal Home Health Care is Medicare-certified, with CCN 148073, certified since July 29, 2009, so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are available beyond this certification status.

CMS quality vs. benchmarks
Crystal Home Health C… Crystal Home Health C…: 5★ 5★ IL average IL average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social Services

About this agency

Crystal Home Health Care, LLC is a Medicare-certified home health agency based in Des Plaines, Illinois, certified since July 29, 2009 (CCN 148073). The agency is organized as a proprietary (for-profit) entity and offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.

According to CMS Care Compare data, Crystal Home Health Care holds a 5-star overall quality rating, which is above the Illinois state average of 3 stars. Its patient survey star rating, which reflects patient experience feedback, stands at 2 stars. On specific quality measures reported by CMS, the agency shows a 99.04% rate for beginning care in a timely manner and a 97.10% rate for improvement in patients' ability to walk or move around, both drawn from the same CMS dataset.

Crystal Home Health Care serves a broad geographic area, covering 195 ZIP codes from its Des Plaines office. These figures represent CMS Care Compare data and should be verified directly on the official Care Compare website for the most current information, as ratings and measures are updated periodically by CMS.

Families considering this agency should review the quality and patient survey ratings in context, understanding that the star ratings reflect different aspects of care: clinical outcomes versus patient-reported experience. No cost information is published by CMS for home health services, so pricing should be discussed directly with the agency.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Crystal Home Health Care is Medicare-certified (CCN 148073), certified since July 29, 2009, so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Medical Social Services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a 5-star CMS quality rating, which is above the Illinois state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

The agency's patient survey star rating is 2 stars, according to CMS Care Compare data.

How do I check this agency's quality and staffing record?

You can verify current ratings and measures on the official Medicare Care Compare website at the agency's listing page.

What areas and ZIP codes does this agency serve?

The agency serves 195 ZIP codes from its Des Plaines, Illinois location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 195 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about specific care plans, coordination with your physician, and how the agency documents quality measures like timely care and mobility improvement; contact the agency at (630) 887-1600 for details not covered by CMS data.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since July 29, 2009.

Who owns this agency?

The agency is a proprietary, for-profit organization.

How much does home health care cost and who pays?

CMS does not publish cost figures for home health agencies; contact the agency at (630) 887-1600 to discuss costs and payment options, and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can reach Crystal Home Health Care at (630) 887-1600 to inquire about starting services.

What is the agency's rate for timely initiation of care?

CMS data shows a 99.04% rate for beginning care in a timely manner.

What is the agency's rate for improvement in walking or moving around?

CMS data shows a 97.10% rate for improvement in patients' ability to walk or move around.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/29/2009. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.