Custom Home Health
Troy, MI · Medicare-certified home health agency (CCN 237707)
Patient survey (HHCAHPS): 4★
Serves: 221 ZIP codes (is yours included? →) · Phone: (248) 629-2880 · Verify on Medicare Care Compare ↗
Custom Home Health holds a 4-star CMS quality rating, above the Michigan state average of 3.5, and a 4-star patient survey rating. Both figures come from CMS Care Compare data.
Custom Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 221 ZIP codes from its Troy, Michigan office.
Yes, Custom Home Health is Medicare-certified (CCN 237707, certified since October 30, 2007), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Custom Home Health is a Medicare-certified home health agency based in Troy, Michigan, certified since October 30, 2007 (CCN 237707). The agency operates as a proprietary (for-profit) organization and provides a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Custom Home Health holds a CMS quality star rating of 4 out of 5, which is above the Michigan state average of 3.5 stars. The agency's patient survey star rating is also 4 out of 5, reflecting patient-reported experiences collected through the CMS Home Health Care CAHPS survey.
CMS process and outcome measures reported for this agency show that 99.24% of care episodes began care in a timely manner, and 88.62% of patients showed improvement in walking or moving around during the course of care. These figures are drawn from CMS Care Compare data and represent one snapshot in time; caregivers should verify current figures directly on Care Compare.
Custom Home Health reports a service area covering 221 ZIP codes from its Troy, Michigan office, indicating a broad regional footprint. All ratings and measures referenced here originate from CMS Care Compare and reflect the data vintage supplied for this listing; families are encouraged to confirm current figures on Care Compare before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Custom Home Health is Medicare-certified (CCN 237707, certified since October 30, 2007), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Custom Home Health has a 4-star CMS quality rating, which is above the Michigan state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 4 out of 5.
How do I check this agency's quality and staffing record?
You can review Custom Home Health's full quality and staffing data on Medicare Care Compare at the agency's listing page.
What areas and ZIP codes does this agency serve?
Custom Home Health serves 221 ZIP codes from its Troy, Michigan location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 221 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, specific service availability, and scheduling by calling the agency directly at (248) 629-2880, and verify quality data on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not describe this distinction; contact the agency at (248) 629-2880 for details on the specific services they provide.
How long has this agency been Medicare-certified?
Custom Home Health has been Medicare-certified since October 30, 2007.
Who owns this agency — for-profit, non-profit, or government?
Custom Home Health is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost information is not published in this data; contact the agency at (248) 629-2880 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Custom Home Health at (248) 629-2880 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 10/30/2007. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.