Direct Health Care Inc
Lubbock, TX · Medicare-certified home health agency (CCN 677264)
Patient survey (HHCAHPS): 5★
Serves: 37 ZIP codes (is yours included? →) · Phone: (806) 793-3999 · Verify on Medicare Care Compare ↗
Direct Health Care Inc holds a 4.5-star CMS quality rating, above the Texas state average of 3 stars, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Direct Health Care Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 37 ZIP codes from its Lubbock, Texas office.
Yes, Direct Health Care Inc is Medicare-certified, with CCN 677264, certified since 05/29/1990, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.
About this agency
Direct Health Care Inc is a Medicare-certified home health agency located in Lubbock, Texas, serving patients across 37 ZIP codes. The agency has been Medicare-certified since May 29, 1990, and operates as a proprietary (for-profit) organization.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Direct Health Care Inc holds a CMS quality star rating of 4.5 out of 5, which is above the Texas state average of 3 stars. The agency's patient survey star rating is 5 out of 5, reflecting patient experience feedback collected through CMS surveys.
CMS data also indicates that 99.07% of patients received timely initiation of care, and 100.00% of patients showed improvement in walking or moving around during the course of their care, based on the most recent reporting period reflected in Care Compare.
These ratings and measures are drawn from CMS Care Compare data and reflect the agency's most recently published performance metrics. Families are encouraged to review the full, current data directly on Medicare Care Compare and to contact the agency directly for specifics about scheduling, staff availability, and coverage confirmation, as CMS does not publish cost information for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Direct Health Care Inc is Medicare-certified (CCN 677264, certified since 05/29/1990), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Direct Health Care Inc has a 4.5-star CMS quality rating, above the Texas state average of 3 stars, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating from CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review Direct Health Care Inc's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/677264?state=TX.
What areas and ZIP codes does this agency serve?
The agency serves 37 ZIP codes from its office in Lubbock, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 37 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific service availability, scheduling, and staff qualifications by contacting the agency directly at (806) 793-3999, and verify current ratings on Medicare Care Compare.
How long has this agency been Medicare-certified?
Direct Health Care Inc has been Medicare-certified since May 29, 1990.
Who owns this agency — for-profit, non-profit, or government?
Direct Health Care Inc is a proprietary, for-profit agency.
How much does home health care cost and who pays?
CMS does not publish cost information for home health agencies; contact Direct Health Care Inc at (806) 793-3999 for cost and payment details, and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Direct Health Care Inc at (806) 793-3999 to inquire about starting care.
What were the agency's timely care and walking improvement outcomes?
CMS data shows 99.07% of patients received timely initiation of care and 100.00% showed improvement in walking or moving around, per Care Compare figures.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/29/1990. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.