Elara Caring
Mentor, OH · Medicare-certified home health agency (CCN 367173)
Patient survey (HHCAHPS): 3★
Serves: 227 ZIP codes (is yours included? →) · Phone: (330) 864-5714 · Verify on Medicare Care Compare ↗
Elara Caring holds a 4.5-star CMS quality rating, above the Ohio state average of 3 stars, and a 3-star patient survey rating. These figures come from CMS Care Compare data.
Elara Caring offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 227 ZIP codes from its Mentor, OH office.
Yes, Elara Caring is Medicare-certified, with CCN 367173, certified since February 1982, so eligible home health services ordered by a doctor are covered under Medicare. This certification status comes from CMS Care Compare data.
About this agency
Elara Caring is a Medicare-certified home health agency based in Mentor, Ohio, operating under a proprietary (for-profit) ownership structure. According to CMS Care Compare data, the agency has been Medicare-certified since February 4, 1982, giving it a long-standing certification history.
The agency offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support. Elara Caring serves a broad geographic area, covering 227 ZIP codes from its Mentor, OH location.
On CMS quality measures, Elara Caring holds a 4.5-star overall quality rating, which is above the Ohio state average of 3 stars. Its patient survey star rating stands at 3 stars. Among CMS process and outcome measures, the agency reports a timely initiation of care rate of 99.45%, meaning care began promptly for the vast majority of patients. It also reports that 93.41% of patients showed improvement in walking or moving around during the course of care, a measure tracked by CMS.
These figures are drawn from CMS Care Compare data; families are encouraged to review the most current figures directly on Medicare Care Compare, as ratings and measures are updated periodically. Elara Caring's CMS Certification Number (CCN) is 367173, and the agency can be reached at (330) 864-5714 for further details about its services and service area.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Elara Caring is Medicare-certified (CCN 367173, certified since 02/04/1982), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
Elara Caring offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Elara Caring has a 4.5-star CMS quality rating, which is above the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 3 stars, based on CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Elara Caring's full quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/367173?state=OH.
What areas and ZIP codes does this agency serve?
Elara Caring serves 227 ZIP codes from its office in Mentor, OH.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 227 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and scheduling; contact the agency at (330) 864-5714 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the services Elara Caring provides, involves skilled medical services such as nursing and therapy ordered by a doctor, whereas non-medical home care typically involves non-clinical assistance; the data provided does not detail non-medical services.
How long has this agency been Medicare-certified?
Elara Caring has been Medicare-certified since February 4, 1982.
Who owns this agency — for-profit, non-profit, or government?
Elara Caring is a proprietary (for-profit) agency, according to CMS ownership data.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (330) 864-5714 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Elara Caring at (330) 864-5714 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/04/1982. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.