Empathy Care Inc
Delray Beach, FL · Medicare-certified home health agency (CCN 107654)
Patient survey (HHCAHPS): 4★
Serves: 60 ZIP codes (is yours included? →) · Phone: (561) 395-9101 · Verify on Medicare Care Compare ↗
Empathy Care Inc holds a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars, but its patient survey rating is 4 stars. Overall, patient experience feedback is strong even though the quality star rating trails the state average.
Empathy Care Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 60 ZIP codes from its office in Delray Beach, Florida.
Yes, Empathy Care Inc is Medicare-certified, with CCN 107654, certified since 2001, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Empathy Care Inc is a Medicare-certified home health agency based in Delray Beach, Florida, certified since June 15, 2001. The agency is organized as a proprietary (for-profit) business. According to CMS Care Compare data, Empathy Care Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
On CMS's quality star rating system, Empathy Care Inc holds a 3-star overall quality rating, which is below the Florida state average of 3.5 stars. Separately, the agency's patient survey star rating is 4 stars, reflecting responses gathered through the CMS patient experience survey. Among CMS's process measures, 100.00% of patients began receiving care in a timely manner after referral, and 79.31% of patients showed improvement in walking or moving around during the course of care.
Empathy Care Inc reports serving 60 ZIP codes from its Delray Beach office, indicating a fairly broad service area within the region. All figures cited here — star ratings, survey results, and outcome measures — are drawn from CMS Care Compare data; prospective patients and families should confirm the most current data vintage directly on the Care Compare website, as ratings are updated periodically. This profile does not include cost information, as CMS does not publish home health pricing data, and no staffing, language, or availability details beyond what is listed here are confirmed.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Empathy Care Inc is Medicare-certified (CCN 107654), certified since June 15, 2001, so Medicare-eligible home health services ordered by a doctor are covered.
What services does this agency offer?
Empathy Care Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Empathy Care Inc has a 3-star CMS quality rating, which is below the Florida state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 4 stars, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review Empathy Care Inc's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/107654?state=FL.
What areas and ZIP codes does this agency serve?
Empathy Care Inc reports serving 60 ZIP codes from its Delray Beach, Florida office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 60 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and scheduling by calling (561) 395-9101, and verify quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
Empathy Care Inc has been Medicare-certified since June 15, 2001.
Who owns this agency — for-profit, non-profit, or government?
Empathy Care Inc is a proprietary, for-profit agency.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (561) 395-9101 for information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Empathy Care Inc at (561) 395-9101 to inquire about starting care.
What is the timely care performance for this agency?
CMS data shows 100.00% of Empathy Care Inc's patients began receiving care in a timely manner after referral.
What is the walking improvement outcome for patients at this agency?
According to CMS data, 79.31% of Empathy Care Inc's patients showed improvement in walking or moving around during their care.
Data: CMS Care Compare (Jul2026 refresh); certified since 06/15/2001. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.