Family Care Home Health Agency
Bullhead City, AZ · Medicare-certified home health agency (CCN 037477)
Patient survey (HHCAHPS): 5★
Serves: 12 ZIP codes (is yours included? →) · Phone: (928) 299-5100 · Verify on Medicare Care Compare ↗
Family Care Home Health Agency holds a 2.5-star CMS quality rating, below the Arizona average of 3.5 stars, but it earned a 5-star patient survey rating. This suggests patients reported a strong care experience even though its overall quality star score trails the state average.
Family Care Home Health Agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 12 ZIP codes from its office in Bullhead City, Arizona.
Yes, Family Care Home Health Agency is Medicare-certified, with CCN 037477, certified since May 2, 2018, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.
About this agency
Family Care Home Health Agency is a Medicare-certified home health provider based in Bullhead City, Arizona, certified since May 2, 2018 (CCN 037477). The agency is organized as a proprietary (for-profit) business. It offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, delivered across a service area covering 12 ZIP codes.
According to CMS Care Compare data, Family Care Home Health Agency holds an overall quality star rating of 2.5 out of 5, which falls below the Arizona state average of 3.5 stars. However, the agency's patient survey star rating is 5 out of 5, reflecting strong feedback from surveyed patients on their care experience. CMS data also shows that 97.42% of patients began receiving care in a timely manner, and 83.34% of patients demonstrated improvement in walking or moving around during their episode of care.
These figures are drawn from CMS Care Compare data and reflect the most recently published reporting period available to this listing. Consumers interested in a fuller picture of the agency's quality metrics, staffing details, or additional performance measures are encouraged to review the official CMS Care Compare profile directly. This listing does not include cost or pricing information, as CMS does not publish that data for home health agencies.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Family Care Home Health Agency is Medicare-certified (CCN 037477), certified since May 2, 2018, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency holds a 2.5-star CMS quality rating, which is below the Arizona state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
Patients gave the agency a 5-star patient survey rating, the highest possible score on that CMS measure.
How do I check this agency's quality and staffing record?
You can review the agency's full quality and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/037477?state=AZ.
What areas and ZIP codes does this agency serve?
The agency, based in Bullhead City, Arizona, serves 12 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 12 this agency reports serving.
What questions should I ask before hiring this agency?
Ask about current staffing, availability, and how the agency plans to address CMS quality measures; contact the agency at (928) 299-5100 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
This listing's data covers Medicare-certified home health services (skilled nursing and therapy); the data provided does not describe non-medical home care, so contact the agency at (928) 299-5100 for clarification.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since May 2, 2018.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
CMS does not publish cost data for home health agencies; contact the agency at (928) 299-5100 and consult Medicare Care Compare for coverage information.
How do I contact this agency to start care?
You can contact Family Care Home Health Agency directly at (928) 299-5100.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/02/2018. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.