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Genezen Home Health Care Services, Inc

Mission Viejo, CA · Medicare-certified home health agency (CCN 559045)

CMS quality rating: 2★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 50 ZIP codes (is yours included? →) · Phone: (909) 599-0989 · Verify on Medicare Care Compare ↗

Genezen Home Health Care Services holds a 2-star CMS quality rating, below the California state average of 3 stars. A patient survey star rating was not provided in the available data, so that measure is not yet rated here.

Genezen Home Health Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 50 ZIP codes from its Mission Viejo, CA office.

Yes, Genezen Home Health Care Services is Medicare-certified (CCN 559045, certified since July 25, 2019), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS Care Compare data.

CMS quality vs. benchmarks
Genezen Home Health C… Genezen Home Health C…: 2★ 2★ CA average CA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Genezen Home Health Care Services, Inc is a Medicare-certified home health agency based in Mission Viejo, California, certified since July 25, 2019 (CCN 559045). The agency is proprietary (for-profit) in ownership.

Genezen offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care. According to CMS Care Compare data, the agency serves 50 ZIP codes from its Mission Viejo office.

Per CMS Care Compare data, Genezen holds a CMS quality star rating of 2 out of 5, which is below the California state average of 3 stars. On the CMS patient survey measures included in this data, no patient survey star rating figure was provided, so the agency should be considered not yet rated on that specific measure based on the information available here.

CMS process-of-care data show that 97.13% of patients began care in a timely manner, and 63.58% of patients showed improvement in walking or moving around during the course of care. These figures come from CMS Care Compare data; consumers should note the vintage of the dataset used and verify current figures directly on Medicare Care Compare, as star ratings and outcome measures are updated periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Genezen Home Health Care Services is Medicare-certified (CCN 559045, certified since 07/25/2019), so Medicare-eligible home health services are covered when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Genezen holds a 2-star CMS quality rating, which is below the California state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

No patient survey star rating was included in the available data, so this agency is not yet rated on that measure here; check Medicare Care Compare for current figures.

How do I check this agency's quality and staffing record?

You can review this agency's full quality data at the CMS Care Compare page: https://www.medicare.gov/care-compare/details/home-health/559045?state=CA.

What areas and ZIP codes does this agency serve?

Genezen serves 50 ZIP codes from its Mission Viejo, CA office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 50 this agency reports serving.

What questions should I ask before hiring this agency?

Ask about current staffing, specific service availability, and quality measures; contact the agency at (909) 599-0989 and verify details on Medicare Care Compare.

What is the difference between home health care and non-medical home care?

This data only covers Medicare-certified home health services (skilled nursing, therapy, aide, and social work); non-medical home care details are not part of this dataset, so contact the agency at (909) 599-0989 for clarification.

How long has this agency been Medicare-certified?

Genezen has been Medicare-certified since July 25, 2019.

Who owns this agency — for-profit, non-profit, or government?

Genezen is listed as a proprietary (for-profit) agency.

How much does home health care cost and who pays?

Cost figures are not published by CMS in this data; contact the agency at (909) 599-0989 to discuss payment and verify coverage details on Medicare Care Compare.

How do I contact this agency to start care?

You can contact Genezen Home Health Care Services at (909) 599-0989.

Data: CMS Care Compare (Jul2026 refresh); certified since 07/25/2019. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.