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Gentiva Health Services

Greensboro, NC · Medicare-certified home health agency (CCN 347075)

CMS quality rating: 3.5★ (state average 3.5★ — at state average)
Patient survey (HHCAHPS): 4★
Serves: 57 ZIP codes (is yours included? →) · Phone: (336) 288-1181 · Verify on Medicare Care Compare ↗

Gentiva Health Services holds a 3.5-star CMS quality rating, at the North Carolina state average of 3.5, and a 4-star patient survey rating. This data comes from CMS Care Compare and reflects the most recent published figures.

Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 57 ZIP codes from its Greensboro, NC office.

Yes, Gentiva Health Services is Medicare-certified, with CCN 347075, certified since September 22, 1977, so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details beyond certification status should be confirmed with the agency or Medicare directly.

CMS quality vs. benchmarks
Gentiva Health Servic… Gentiva Health Servic…: 3.5★ 3.5★ NC average NC average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Gentiva Health Services is a Medicare-certified home health agency based in Greensboro, North Carolina, certified since September 22, 1977. The agency is operated under proprietary (for-profit) ownership.

According to CMS Care Compare data, Gentiva Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 57 ZIP codes from its Greensboro office.

Per CMS Care Compare, Gentiva Health Services holds an overall quality star rating of 3.5 out of 5, which is at the North Carolina state average of 3.5 stars. Its patient survey star rating, which reflects patient experience responses, stands at 4 out of 5 stars.

CMS data also reports specific quality measures for this agency: 96.45% of patients received timely initiation of care, and 88.30% of patients showed improvement in walking or moving around during the course of their home health episode.

These figures reflect the most recently published CMS Care Compare data available for this listing. Families considering this agency are encouraged to review the current data directly on Medicare Care Compare, as star ratings and quality measures are updated periodically.

Questions families ask

Does Medicare pay for care from this agency?

Gentiva Health Services is Medicare-certified (CCN 347075), certified since September 22, 1977, so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency's CMS quality star rating is 3.5 out of 5, which is at the North Carolina state average of 3.5.

What do patients say about this agency in the CMS patient survey?

The agency's CMS patient survey star rating is 4 out of 5.

How do I check this agency's quality and staffing record?

You can review Gentiva Health Services' current ratings and measures directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/347075?state=NC.

What areas and ZIP codes does this agency serve?

The agency serves 57 ZIP codes from its Greensboro, NC office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this agency reports serving.

What questions should I ask before hiring this agency?

The data available does not cover this; contact the agency at (336) 288-1181 and verify details on Medicare Care Compare.

How long has this agency been Medicare-certified?

Gentiva Health Services has been Medicare-certified since September 22, 1977.

Who owns this agency — for-profit, non-profit, or government?

Gentiva Health Services is proprietary, meaning it is for-profit owned.

How much does home health care cost and who pays?

Cost information is not published in CMS Care Compare data; contact the agency at (336) 288-1181 to discuss payment and coverage details.

How do I contact this agency to start care?

You can contact Gentiva Health Services at (336) 288-1181.

What percentage of patients receive timely care from this agency?

According to CMS data, 96.45% of the agency's patients received timely initiation of care.

What percentage of patients improve in walking with this agency?

CMS data shows 88.30% of the agency's patients showed improvement in walking or moving around.

Data: CMS Care Compare (Jul2026 refresh); certified since 09/22/1977. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.