Gentiva Health Services/Salisb
Kannapolis, NC · Medicare-certified home health agency (CCN 347170)
Patient survey (HHCAHPS): 5★
Serves: 30 ZIP codes (is yours included? →) · Phone: - · Verify on Medicare Care Compare ↗
Gentiva Health Services/Salisb holds a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars, but it has a 5-star patient survey rating. Families should weigh both figures and review current details on Medicare Care Compare.
Gentiva Health Services/Salisb offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 30 ZIP codes from its Kannapolis, North Carolina office.
Yes, Gentiva Health Services/Salisb is Medicare-certified (CCN 347170, certified since 1987), so eligible home health services are covered under Medicare when ordered by a doctor. Coverage details for specific services should be confirmed with the agency and Medicare.
About this agency
Gentiva Health Services/Salisb is a Medicare-certified home health agency based in Kannapolis, North Carolina, certified since June 25, 1987. The agency is organized as a proprietary (for-profit) business and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Gentiva Health Services/Salisb holds a CMS quality star rating of 3 out of 5, which falls below the North Carolina state average of 3.5 stars. However, the agency's patient survey star rating is 5 out of 5, reflecting favorable feedback from patients who received care through this agency, as reported to CMS.
CMS performance measures show that 99.87% of patients began receiving care in a timely manner after referral, and 89.15% of patients showed improvement in their ability to walk or move around during the course of care. These figures are drawn from CMS Care Compare data.
The agency serves a service area covering 30 ZIP codes from its Kannapolis, North Carolina office. Prospective patients and families are encouraged to verify current ratings, service area, and additional details directly through Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Gentiva Health Services/Salisb is Medicare-certified (CCN 347170) and has been since June 25, 1987, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the North Carolina state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating from CMS.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing data on Medicare Care Compare at the agency's listing page.
What areas and ZIP codes does this agency serve?
The agency serves 30 ZIP codes from its Kannapolis, North Carolina office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing levels, specific service availability, and how the agency's care plans are tailored to your needs; contact the agency directly to confirm and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered and covered by Medicare, whereas non-medical home care typically involves non-skilled assistance not covered under this Medicare certification.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since June 25, 1987.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary (for-profit) organization.
How much does home health care cost and who pays?
Specific cost information is not published by CMS; contact the agency to discuss costs and confirm coverage details on Medicare Care Compare.
How do I contact this agency to start care?
Contact information is not listed in this data; please verify the current phone number and start-of-care process on Medicare Care Compare.
Data: CMS Care Compare (Jul2026 refresh); certified since 06/25/1987. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.