Gentle Care Home Health Services, Inc
Woodland Hills, CA · Medicare-certified home health agency (CCN 059353)
Patient survey (HHCAHPS): 5★
Serves: 63 ZIP codes (is yours included? →) · Phone: (818) 385-0185 · Verify on Medicare Care Compare ↗
Gentle Care Home Health Services holds a CMS quality star rating of 2.5, which is below the California state average of 3 stars, but it has a patient survey star rating of 5. This means patient experience feedback is very high even though the overall quality star rating trails the state average.
Gentle Care Home Health Services provides Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 63 ZIP codes from its office in Woodland Hills, California.
Yes, Gentle Care Home Health Services is Medicare-certified, with CCN 059353, certified since September 2011, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Gentle Care Home Health Services, Inc is a Medicare-certified home health agency based in Woodland Hills, California, certified since September 1, 2011. The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, Gentle Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 63 ZIP codes from its Woodland Hills location.
Per the most recent CMS Care Compare data, Gentle Care holds a CMS quality star rating of 2.5, which is below the California state average of 3 stars. However, its patient survey star rating is 5, the highest possible score, reflecting patient-reported experience of care.
CMS process and outcome measures show that 38.38% of patients began receiving care in a timely manner, and 78.64% of patients showed improvement in walking or moving around during their episode of care, based on the same data vintage.
These figures are drawn directly from CMS Care Compare and represent the most recently published data available for this agency. Prospective patients and caregivers are encouraged to review the Care Compare listing directly and contact the agency for current details on staffing, availability, and specific care arrangements, as this profile does not include cost, staffing levels, or language capabilities.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Gentle Care Home Health Services is Medicare-certified (CCN 059353, certified since 09/01/2011), so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 2.5, which is below the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 5, the highest score possible on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review detailed quality and staffing information directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/059353?state=CA.
What areas and ZIP codes does this agency serve?
The agency serves 63 ZIP codes from its office in Woodland Hills, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing availability, specific care plans, and how the agency addresses timely start of care, then contact the agency at (818) 385-0185 for details not published by CMS.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since September 1, 2011.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit business.
How much does home health care cost and who pays?
CMS Care Compare does not publish cost figures; contact the agency at (818) 385-0185 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Gentle Care Home Health Services at (818) 385-0185 to inquire about starting care.
What percentage of patients received timely care and showed improvement in walking?
CMS data shows 38.38% of patients began care in a timely manner and 78.64% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/01/2011. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.