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Gentle Home Care Services

Lawrence, MA · Medicare-certified home health agency (CCN 227580)

CMS quality rating: not rated (state average 3★ — not rated)
Patient survey (HHCAHPS): not surveyed
Serves: 1 ZIP codes (is yours included? →) · Phone: (978) 258-8479 · Verify on Medicare Care Compare ↗

Gentle Home Care Services is not yet rated on the CMS quality star scale, and no patient survey star rating is currently available in CMS data. The Massachusetts state average quality star rating is 3 stars for comparison.

Gentle Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 1 ZIP code from its office in Lawrence, Massachusetts.

Yes, Gentle Home Care Services is Medicare-certified, with CCN 227580, certified since March 17, 2014, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS Care Compare data.

Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Gentle Home Care Services is a Medicare-certified home health agency located in Lawrence, Massachusetts, serving 1 ZIP code from its local office. The agency has been Medicare-certified since March 17, 2014, and is organized as a proprietary (for-profit) entity.

According to CMS Care Compare data, Gentle Home Care Services offers the following services: Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide.

As of the current CMS Care Compare data vintage, Gentle Home Care Services is not yet rated on the CMS overall quality star scale. For comparison, the Massachusetts state average quality star rating is 3 stars. The agency likewise does not yet have a published patient survey star rating in the CMS data set reviewed. No timely-initiation-of-care percentage or walking/improvement-in-mobility measure was provided in the available CMS data for this agency, so those measures cannot be reported at this time.

Because the agency's service area, as reflected in CMS data, spans only 1 ZIP code, its geographic reach appears limited to the immediate Lawrence area. Families interested in verifying current ratings, measures, or expanded service details should consult the CMS Care Compare website directly, as star ratings and outcome measures are updated periodically and may change after this data was compiled. This profile reflects only the facts available in the CMS Care Compare data reviewed and does not include cost information, which CMS does not publish for home health agencies.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Gentle Home Care Services is Medicare-certified (CCN 227580, certified since March 17, 2014), so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services, per CMS Care Compare data.

What is this agency's CMS quality star rating and how does it compare to the state average?

Gentle Home Care Services is not yet rated on the CMS quality star scale; the Massachusetts state average is 3 stars.

What do patients say about this agency in the CMS patient survey?

No patient survey star rating is currently available for this agency in the CMS data reviewed.

How do I check this agency's quality and staffing record?

You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/227580?state=MA.

What areas and ZIP codes does this agency serve?

According to CMS data, the agency serves 1 ZIP code from its Lawrence, Massachusetts office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 1 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, availability, and specific care plans by contacting the agency directly at (978) 258-8479, and verify quality measures on Medicare Care Compare.

How long has this agency been Medicare-certified?

Gentle Home Care Services has been Medicare-certified since March 17, 2014.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a proprietary, for-profit entity, per CMS data.

How much does home health care cost and who pays?

CMS does not publish cost figures for home health agencies; contact the agency at (978) 258-8479 for cost details and payment options.

How do I contact this agency to start care?

You can reach Gentle Home Care Services at (978) 258-8479 to inquire about starting care.

What is the difference between home health care and non-medical home care?

This distinction is not addressed in the available CMS data for this agency; contact the agency at (978) 258-8479 for clarification of the services they provide.

Data: CMS Care Compare (Jul2026 refresh); certified since 03/17/2014. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.