Genuine Home Health Services
Plano, TX · Medicare-certified home health agency (CCN 679631)
Patient survey (HHCAHPS): not surveyed
Serves: 54 ZIP codes (is yours included? →) · Phone: (972) 867-8700 · Verify on Medicare Care Compare ↗
Genuine Home Health Services holds a 3-star CMS quality rating, which is at the Texas state average of 3 stars. Patient survey star rating data was not provided, so that measure cannot be confirmed here.
Genuine Home Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 54 ZIP codes from its office in Plano, Texas.
Yes, Genuine Home Health Services is Medicare-certified, with CCN 679631, certified since May 23, 2007, so eligible home health services are covered under Medicare when ordered by a doctor. No further benefit details are provided in this data.
About this agency
Genuine Home Health Services is a Medicare-certified home health agency located in Plano, Texas, certified since May 23, 2007 (CCN 679631). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, Genuine Home Health Services holds a CMS Quality of Patient Care star rating of 3 out of 5, which is at the Texas state average of 3 stars. The agency's patient survey star rating is not included in the data provided, so this listing cannot state whether it is rated on patient experience; if unrated, the agency should be considered not yet rated on that measure.
On CMS timeliness measures, 72.59% of home health episodes at this agency began care in a timely manner. Regarding functional outcomes, 92.13% of patients showed improvement in walking or moving around during their episode of care, based on CMS-reported data.
Genuine Home Health Services reports serving 54 ZIP codes from its Plano, Texas office, reflecting a moderately broad regional service area.
All quality figures cited here come from CMS Care Compare data; the data vintage was not specified in the source data provided. Consumers are encouraged to review the current CMS Care Compare listing directly for the most up-to-date figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Genuine Home Health Services is Medicare-certified (CCN 679631, certified since May 23, 2007), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is at the Texas state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Patient survey star rating data was not included in the provided information; contact the agency at (972) 867-8700 and verify current ratings on Medicare Care Compare.
How do I check this agency's quality and staffing record?
You can review the agency's official CMS Care Compare page at https://www.medicare.gov/care-compare/details/home-health/679631?state=TX.
What areas and ZIP codes does this agency serve?
Genuine Home Health Services reports serving 54 ZIP codes from its office in Plano, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific outcome measures; contact the agency at (972) 867-8700 for details not covered in CMS data.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered and Medicare-covered, while non-medical home care (such as companionship) is not addressed in this agency's CMS data.
How long has this agency been Medicare-certified?
Genuine Home Health Services has been Medicare-certified since May 23, 2007.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit provider.
How much does home health care cost and who pays?
Cost information is not published in CMS Care Compare data; contact the agency at (972) 867-8700 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach Genuine Home Health Services at (972) 867-8700.
Data: CMS Care Compare (Jul2026 refresh); certified since 05/23/2007. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.