Goodwill Healthcare Services
Plano, TX · Medicare-certified home health agency (CCN 747291)
Patient survey (HHCAHPS): not surveyed
Serves: 38 ZIP codes (is yours included? →) · Phone: (214) 631-9900 · Verify on Medicare Care Compare ↗
Goodwill Healthcare Services holds a 1.5-star CMS quality rating, below the Texas state average of 3 stars, and CMS has not published a patient survey star rating for this agency. Families should review the full Care Compare listing for details before deciding on care.
Goodwill Healthcare Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 38 ZIP codes from its Plano, Texas office.
Yes, Goodwill Healthcare Services is Medicare-certified, with CCN 747291, certified since February 16, 2010, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare data.
About this agency
Goodwill Healthcare Services is a Medicare-certified home health agency based in Plano, Texas, certified since February 16, 2010. The agency is organized as a proprietary (for-profit) entity. According to CMS Care Compare data, Goodwill Healthcare Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
Per the most recent CMS Care Compare data, the agency holds a CMS quality star rating of 1.5 out of 5, which is below the Texas state average of 3 stars. CMS has not published a patient survey star rating for this agency in the data provided, so it should be considered not yet rated on that measure.
On CMS timely-care measures, 81.82% of patients began receiving home health care in a timely manner after referral. On the walking/moving improvement measure, 62.06% of patients showed improvement in this area of daily functioning, based on CMS outcome data.
Goodwill Healthcare Services reports serving 38 ZIP codes from its Plano, Texas office, indicating a moderately broad service area within the region. All ratings and measures referenced here are drawn from CMS Care Compare data; families should consult the official Care Compare website for the most current figures before making care decisions, as CMS updates these figures periodically and no cost information is published by CMS for this or any agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Goodwill Healthcare Services is Medicare-certified (CCN 747291), certified since 02/16/2010, so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 1.5-star CMS quality rating, which is below the Texas state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
CMS Care Compare data provided does not include a patient survey star rating for this agency, so it is not yet rated on that measure; check the Care Compare listing for updates.
How do I check this agency's quality and staffing record?
You can review Goodwill Healthcare Services' full quality and staffing record on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
The agency serves 38 ZIP codes from its Plano, Texas office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, specific patient outcomes, and how the agency's care plans are tailored; contact the agency at (214) 631-9900 for specifics not covered by CMS data.
What is the difference between home health care and non-medical home care?
Home health care, as offered by this agency, includes skilled services like nursing, therapy, and medical social services ordered by a doctor, whereas non-medical home care typically covers non-skilled assistance like companionship or chores; CMS data does not detail non-medical services for this agency.
How long has this agency been Medicare-certified?
Goodwill Healthcare Services has been Medicare-certified since February 16, 2010.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit entity.
How much does home health care cost and who pays?
CMS does not publish cost figures for home health agencies; contact the agency at (214) 631-9900 to discuss costs and payment options.
How do I contact this agency to start care?
You can contact Goodwill Healthcare Services directly at (214) 631-9900 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/16/2010. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.