Hands And Heart Home Health, Inc
Wilmette, IL · Medicare-certified home health agency (CCN 148220)
Patient survey (HHCAHPS): not surveyed
Serves: 55 ZIP codes (is yours included? →) · Phone: (708) 345-0520 · Verify on Medicare Care Compare ↗
Hands And Heart Home Health holds a 1.5-star CMS quality rating, which is below the Illinois state average of 3 stars. A separate patient survey star rating was not included in the available data, so that measure is not confirmed here.
Hands And Heart Home Health provides Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 55 ZIP codes from its office in Wilmette, Illinois.
Yes, Hands And Heart Home Health is Medicare-certified, with CCN 148220, certified since January 6, 2011, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is drawn from CMS Care Compare data.
About this agency
Hands And Heart Home Health, Inc is a Medicare-certified home health agency based in Wilmette, Illinois, certified since January 6, 2011 (CCN 148220). The agency is organized as a proprietary (for-profit) business.
According to CMS Care Compare data, Hands And Heart Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. The agency reports serving 55 ZIP codes from its Wilmette office.
On CMS quality measures, the agency holds a 1.5-star overall quality rating, which is below the Illinois state average of 3 stars. A separate patient survey star rating was not provided in the available data, so that measure should be treated as not yet reported here; consult Care Compare directly to confirm the current patient experience score.
Among CMS process measures, 79.19% of patients received timely initiation of care, meaning services began within the CMS-defined timely window after referral. In terms of outcomes, 70.28% of patients showed improvement in their ability to walk or move around during the course of care, based on CMS's reported outcome measure.
These figures reflect CMS Care Compare data as published; specific data vintage dates are not included in the provided data, so consult the official Care Compare listing linked in this profile for the most current update timestamp. Families considering this agency should review the full Care Compare profile and speak directly with the agency about current staffing and service availability before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Hands And Heart Home Health is Medicare-certified (CCN 148220), certified since January 6, 2011, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services, per CMS data.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 1.5-star CMS quality rating, which is below the Illinois state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
A patient survey star rating was not included in the available data; contact the agency at (708) 345-0520 or check Medicare Care Compare for current survey results.
How do I check this agency's quality and staffing record?
You can review the full profile on Medicare Care Compare at the agency's listed CCN 148220 page for updated quality and staffing details.
What areas and ZIP codes does this agency serve?
The agency reports serving 55 ZIP codes from its Wilmette, Illinois office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing availability, specific service start times, and how the agency's timely-care and outcome measures compare to what you need; contact the agency at (708) 345-0520 for specifics not covered in CMS data.
What is the difference between home health care and non-medical home care?
This data only covers the Medicare-certified home health services listed (Nursing Care, Physical Therapy, Occupational Therapy, Home Health Aide); it does not address non-medical home care distinctions.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since January 6, 2011.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a proprietary, for-profit business, according to CMS ownership data.
How much does home health care cost and who pays?
Cost information is not published in CMS data; contact the agency at (708) 345-0520 to discuss payment and coverage details.
How do I contact this agency to start care?
You can contact Hands And Heart Home Health at (708) 345-0520, and verify current details on Medicare Care Compare.
Data: CMS Care Compare (Jul2026 refresh); certified since 01/06/2011. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.