Health Services Of Northern New York Inc Chha
Potsdam, NY · Medicare-certified home health agency (CCN 337256)
Patient survey (HHCAHPS): 4★
Serves: 48 ZIP codes (is yours included? →) · Phone: (315) 265-4065 · Verify on Medicare Care Compare ↗
Health Services Of Northern New York Inc Chha holds a 2-star CMS quality rating, below the New York state average of 3.5, but it has a 4-star patient survey rating. This means clinical outcome measures rank below average for the state, while patient-reported experience is rated highly.
Health Services Of Northern New York Inc Chha offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 48 ZIP codes from its Potsdam, NY office.
Yes, Health Services Of Northern New York Inc Chha is Medicare-certified, with CCN 337256, certified since September 28, 1988, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Health Services Of Northern New York Inc Chha is a Medicare-certified home health agency based in Potsdam, NY, certified since September 28, 1988. The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide care.
According to CMS Care Compare data, the agency holds a CMS quality star rating of 2 out of 5, which is below the New York state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient-reported experience separate from the clinical quality rating. Among CMS-reported outcome measures, 92.92% of patients began care in a timely manner, and 86.35% of patients showed improvement in their ability to walk or move around during the episode of care.
The agency reports serving 48 ZIP codes from its Potsdam, NY office, indicating a moderately broad service area in the surrounding region.
These figures are drawn from CMS Care Compare data; prospective patients and families should verify current ratings and measures directly on Care Compare, as this data reflects a specific reporting period and may be updated periodically. No cost information is published by CMS, so pricing details are not included here and should be obtained directly from the agency.
Questions families ask
Does Medicare pay for care from this agency?
Yes, this agency is Medicare-certified (CCN 337256, certified since 09/28/1988), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star CMS quality rating, which is below the New York state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency has a 4-star patient survey rating on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review current ratings and measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/337256?state=NY.
What areas and ZIP codes does this agency serve?
The agency reports serving 48 ZIP codes from its Potsdam, NY location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this agency reports serving.
What questions should I ask before hiring this agency?
You may want to ask about staffing, current availability, and specific outcome measures; contact the agency at (315) 265-4065 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since September 28, 1988.
Who owns this agency — for-profit, non-profit, or government?
The agency is proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
CMS does not publish cost figures; contact the agency at (315) 265-4065 for cost information and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact the agency directly at (315) 265-4065 to inquire about starting care.
What were the timely care and walking improvement outcomes reported?
CMS data shows 92.92% of patients began care in a timely manner and 86.35% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/28/1988. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.