Care Considered Care, Considered.

← All VA agencies

@Heart Homecare

Virginia Beach, VA · Medicare-certified home health agency (CCN 497744)

CMS quality rating: 5★ (state average 3.5★ — above state average)
Patient survey (HHCAHPS): 4★
Serves: 36 ZIP codes (is yours included? →) · Phone: (757) 961-4077 · Verify on Medicare Care Compare ↗

@Heart Homecare holds a 5-star CMS quality rating, above the Virginia state average of 3.5, and a 4-star patient survey rating. These figures come from CMS Care Compare data.

@Heart Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 36 ZIP codes from its Virginia Beach, VA office.

Yes, @Heart Homecare is Medicare-certified (CCN 497744, certified since June 1, 2017), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is reported on CMS Care Compare.

CMS quality vs. benchmarks
@Heart Homecare @Heart Homecare: 5★ 5★ VA average VA average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

@Heart Homecare is a Medicare-certified home health agency located in Virginia Beach, Virginia, certified since June 1, 2017 (CCN 497744). The agency is organized as a proprietary (for-profit) business.

According to CMS Care Compare data, @Heart Homecare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. The agency serves a broad area, covering 36 ZIP codes from its Virginia Beach office.

On CMS quality measures, @Heart Homecare holds a 5-star overall quality rating, which is above the Virginia state average of 3.5 stars. Its patient survey star rating is 4 stars, reflecting patient experience feedback collected through the CMS survey process.

CMS also reports process and outcome measures for this agency: 99.01% of care episodes began care in a timely manner, and 100.00% of patients showed improvement in walking or moving around during their episode of care, according to the most recent CMS Care Compare data.

These figures are drawn from CMS Care Compare data; families should confirm the current data vintage and details directly on the Care Compare website or by contacting the agency, as CMS updates these ratings periodically. This profile does not include cost information, as CMS does not publish pricing for home health services.

Questions families ask

Does Medicare pay for care from this agency?

Yes, @Heart Homecare is Medicare-certified (CCN 497744, certified since June 1, 2017), so eligible home health services ordered by a doctor are covered under Medicare.

What services does this agency offer?

According to CMS data, the agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

@Heart Homecare has a 5-star CMS quality rating, above the Virginia state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

The agency has a 4-star patient survey rating based on CMS Care Compare survey data.

How do I check this agency's quality and staffing record?

You can review current ratings and measures directly on Medicare Care Compare at the agency's listing page (CCN 497744).

What areas and ZIP codes does this agency serve?

The agency, based in Virginia Beach, VA, serves 36 ZIP codes according to CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, availability, and specific care plans; contact the agency at (757) 961-4077 and verify details on Medicare Care Compare.

How long has this agency been Medicare-certified?

@Heart Homecare has been Medicare-certified since June 1, 2017.

Who owns this agency — for-profit, non-profit, or government?

CMS lists @Heart Homecare's ownership type as proprietary (for-profit).

How much does home health care cost and who pays?

CMS does not publish cost figures for home health services; contact the agency at (757) 961-4077 for cost details and verify coverage information on Medicare Care Compare.

How do I contact this agency to start care?

You can reach @Heart Homecare at (757) 961-4077 to inquire about starting care.

What were this agency's timely care and improvement outcomes?

CMS data shows 99.01% of care episodes began in a timely manner and 100.00% of patients improved in walking or moving around.

Data: CMS Care Compare (Jul2026 refresh); certified since 06/01/2017. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.