Heritage Health Care
Chillicothe, OH · Medicare-certified home health agency (CCN 367455)
Patient survey (HHCAHPS): 4★
Serves: 59 ZIP codes (is yours included? →) · Phone: (740) 775-5463 · Verify on Medicare Care Compare ↗
Heritage Health Care holds a 1.5-star CMS quality rating, below the Ohio state average of 3 stars, but a 4-star patient survey rating. Families should weigh both the quality star rating and the patient survey feedback when considering this agency.
Heritage Health Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 59 ZIP codes from its office in Chillicothe, Ohio.
Yes, Heritage Health Care is Medicare-certified (CCN 367455, certified since February 15, 1990), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes from CMS Care Compare records.
About this agency
Heritage Health Care is a Medicare-certified home health agency based in Chillicothe, Ohio, certified since February 15, 1990 (CCN 367455). The agency is operated as a proprietary (for-profit) organization.
Heritage Health Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. According to CMS Care Compare data, the agency serves 59 ZIP codes from its Chillicothe office.
Per the most recent CMS Care Compare data, Heritage Health Care holds a CMS quality star rating of 1.5 stars, which is below the Ohio state average of 3 stars. The agency's patient survey star rating is 4 stars, based on patient experience surveys collected and published by CMS.
CMS process and outcome measures show that 97.30% of patients began care in a timely manner, and 64.14% of patients showed improvement in their ability to walk or move around during the course of home health care, according to the same CMS data set.
These figures reflect the most recent CMS Care Compare data available at the time of this profile. Families are encouraged to review the agency's current ratings and measures directly on Medicare Care Compare before making care decisions, as CMS updates this data periodically.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Heritage Health Care is Medicare-certified (CCN 367455), certified since February 15, 1990, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
Heritage Health Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 1.5 stars, below the Ohio state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 4 stars.
How do I check this agency's quality and staffing record?
You can review Heritage Health Care's full CMS Care Compare profile at https://www.medicare.gov/care-compare/details/home-health/367455?state=OH.
What areas and ZIP codes does this agency serve?
Heritage Health Care serves 59 ZIP codes from its Chillicothe, Ohio office, per CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific care plans, and recent quality measures; contact the agency at (740) 775-5463 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Heritage Health Care has been Medicare-certified since February 15, 1990.
Who owns this agency — for-profit, non-profit, or government?
Heritage Health Care is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
CMS does not publish cost data; contact the agency at (740) 775-5463 and verify coverage details with Medicare or your insurer.
How do I contact this agency to start care?
You can reach Heritage Health Care at (740) 775-5463 to inquire about starting care.
How did patients rate timely care and improvement in walking?
CMS data shows 97.30% of patients began care in a timely manner and 64.14% showed improvement in their ability to walk or move around.
Data: CMS Care Compare (Jul2026 refresh); certified since 02/15/1990. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.