Highlands Arh Home Health
Prestonsburg, KY · Medicare-certified home health agency (CCN 187169)
Patient survey (HHCAHPS): 5★
Serves: 61 ZIP codes (is yours included? →) · Phone: (800) 598-5858 · Verify on Medicare Care Compare ↗
Highlands ARH Home Health holds a 3.5-star CMS quality rating, at the Kentucky state average of 3.5, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Highlands ARH Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 61 ZIP codes from its Prestonsburg, Kentucky office.
Yes, Highlands ARH Home Health is Medicare-certified, with CCN 187169, certified since June 24, 1999, so eligible home health services are covered under Medicare when ordered by a doctor. This is based on its official CMS certification record.
About this agency
Highlands ARH Home Health is a Medicare-certified home health agency based in Prestonsburg, Kentucky, certified since June 24, 1999. The agency is organized as a non-profit provider and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Highlands ARH Home Health holds a CMS quality star rating of 3.5, which is at the Kentucky state average of 3.5. The agency's patient survey star rating is 5, based on patient experience survey results reported to CMS. CMS process-of-care data show a timely initiation of care rate of 99.81%, meaning nearly all patients began services promptly after referral. The agency's data also show that 90.71% of patients demonstrated improvement in walking or moving around during the course of care, as measured by CMS outcome reporting.
Highlands ARH Home Health reports serving 61 ZIP codes from its Prestonsburg, Kentucky location, indicating a broad regional service area in eastern Kentucky.
All ratings and performance figures cited here come from CMS Care Compare data and reflect the most recently published reporting period available to this listing. Consumers are encouraged to review the Care Compare website directly for the most current figures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes. Highlands ARH Home Health is Medicare-certified (CCN 187169), certified since June 24, 1999, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3.5-star CMS quality rating, which is at the Kentucky state average of 3.5.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating from CMS.
How do I check this agency's quality and staffing record?
You can review Highlands ARH Home Health's full quality and staffing data on Medicare Care Compare at the agency's official CMS listing page.
What areas and ZIP codes does this agency serve?
The agency reports serving 61 ZIP codes from its Prestonsburg, Kentucky location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing availability, scheduling, and specific care plans; contact the agency at (800) 598-5858 and verify current details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Highlands ARH Home Health has been Medicare-certified since June 24, 1999.
Who owns this agency — for-profit, non-profit, or government?
The agency is organized as a non-profit provider.
How much does home health care cost and who pays?
Cost details are not published in CMS data; contact the agency at (800) 598-5858 and verify coverage details with Medicare or your insurer.
How do I contact this agency to start care?
You can contact Highlands ARH Home Health at (800) 598-5858 to inquire about starting care.
How does the agency perform on timely initiation of care and improvement measures?
CMS data show a 99.81% timely care initiation rate and a 90.71% rate of patient improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 06/24/1999. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.