Lourdes At Home Chha
Vestal, NY · Medicare-certified home health agency (CCN 337415)
Patient survey (HHCAHPS): 4★
Serves: 44 ZIP codes (is yours included? →) · Phone: (607) 772-1598 · Verify on Medicare Care Compare ↗
Lourdes At Home Chha holds a 3-star CMS quality rating, which is below the New York state average of 3.5 stars, but it has a 4-star patient survey rating. Overall, patients report a positive care experience even though its overall quality star rating trails the state average.
Lourdes At Home Chha offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 44 ZIP codes from its office in Vestal, New York.
Yes, Lourdes At Home Chha is Medicare-certified, with CCN 337415, certified since July 22, 1999, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.
About this agency
Lourdes At Home Chha is a Medicare-certified home health agency based in Vestal, New York, providing nursing care, physical therapy, occupational therapy, speech pathology, medical social services, and home health aide services. The agency is organized as a non-profit and has been Medicare-certified since July 22, 1999.
According to CMS Care Compare data, Lourdes At Home Chha holds an overall quality star rating of 3 out of 5, which falls below the New York state average of 3.5 stars. Its patient survey star rating is 4 out of 5, reflecting patient feedback collected as part of the CMS Home Health Care CAHPS survey. Among CMS-reported quality measures, the agency began home health care in a timely manner for 99.56% of patients, and 83.60% of patients showed improvement in their ability to walk or move around during the course of care.
Lourdes At Home Chha reports serving 44 ZIP codes from its Vestal, New York office, indicating a moderately broad regional service area. All star ratings, survey scores, and performance measures cited here come from CMS Care Compare data and reflect the data vintage provided in this listing; figures may be updated periodically by CMS. This profile does not include cost information, as CMS does not publish pricing data for home health agencies. Families are encouraged to verify current ratings and confirm service availability directly with the agency or through the official Medicare Care Compare website before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Lourdes At Home Chha is Medicare-certified (CCN 337415) and has been since July 22, 1999, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer (nursing, physical therapy, occupational therapy, speech, aide)?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a CMS quality star rating of 3, which is below the New York state average of 3.5.
What do patients say about this agency in the CMS patient survey?
The agency has a patient survey star rating of 4 out of 5, based on CMS Care Compare survey data.
How do I check this agency's quality and staffing record?
You can review Lourdes At Home Chha's current ratings and quality measures on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/337415?state=NY.
What areas and ZIP codes does this agency serve?
The agency reports serving 44 ZIP codes from its office in Vestal, New York.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific care plans by contacting the agency directly at (607) 772-1598, and cross-check quality measures on Medicare Care Compare.
How long has this agency been Medicare-certified?
Lourdes At Home Chha has been Medicare-certified since July 22, 1999.
Who owns this agency — for-profit, non-profit, or government?
Lourdes At Home Chha is organized as a non-profit agency.
How much does home health care cost and who pays?
Cost details are not published by CMS; contact the agency at (607) 772-1598 to discuss coverage and any potential costs, and verify Medicare eligibility rules on Care Compare.
How do I contact this agency to start care?
You can reach Lourdes At Home Chha by phone at (607) 772-1598 to inquire about starting care.
What is the difference between home health care and non-medical home care?
This data set does not define that distinction; contact the agency at (607) 772-1598 for details on the specific type of care they provide.
Data: CMS Care Compare (Jul2026 refresh); certified since 07/22/1999. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.