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Loyal Home Care Services

Worcester, MA · Medicare-certified home health agency (CCN 227543)

CMS quality rating: 2.5★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 58 ZIP codes (is yours included? →) · Phone: (617) 964-2489 · Verify on Medicare Care Compare ↗

Loyal Home Care Services holds a 2.5-star CMS quality rating, which is below the Massachusetts state average of 3 stars. Patient survey star data was not included in the available CMS information, so that rating cannot be confirmed here.

Loyal Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services. It serves 58 ZIP codes from its office in Worcester, Massachusetts.

Yes, Loyal Home Care Services is Medicare-certified, with CCN 227543, certified since January 6, 2012, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be independently verified on Medicare Care Compare.

CMS quality vs. benchmarks
Loyal Home Care Servi… Loyal Home Care Servi…: 2.5★ 2.5★ MA average MA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyHome Health Aide

About this agency

Loyal Home Care Services is a Medicare-certified home health agency based in Worcester, Massachusetts, serving 58 ZIP codes in the surrounding area. The agency has been Medicare-certified since January 6, 2012 (CCN 227543) and operates as a proprietary (for-profit) organization.

Loyal Home Care Services offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.

According to CMS Care Compare data, Loyal Home Care Services holds an overall quality star rating of 2.5 out of 5, which falls below the Massachusetts state average of 3 stars. Patient survey star data was not provided in the available CMS data, so this agency's patient survey rating cannot be reported here; consumers should check Care Compare directly for the most current figure.

On CMS process and outcome measures, 80.00% of patients began receiving care in a timely manner after referral, and 87.86% of patients showed improvement in their ability to walk or move around during the course of care, per the same CMS dataset.

These figures reflect CMS Care Compare data and should be verified for the most current reporting period, as star ratings and outcome measures are updated periodically. Prospective patients and families can consult the official Medicare Care Compare website for the latest details on this agency's quality metrics and service area before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Loyal Home Care Services is Medicare-certified (CCN 227543) since January 6, 2012, so Medicare-eligible home health services are covered when ordered by a doctor.

What services does this agency offer (nursing, physical therapy, occupational therapy, speech, aide)?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

Loyal Home Care Services has a 2.5-star CMS quality rating, which is below the Massachusetts state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star data was not included in the available CMS data; contact the agency at (617) 964-2489 and check Medicare Care Compare for the current patient survey rating.

How do I check this agency's quality and staffing record?

You can review Loyal Home Care Services' full quality and staffing record on Medicare Care Compare at the agency's official listing page (CCN 227543).

What areas and ZIP codes does this agency serve?

The agency serves 58 ZIP codes from its office in Worcester, Massachusetts.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing, timely-care performance (80.00% per CMS), and walking-improvement outcomes (87.86% per CMS); contact the agency at (617) 964-2489 for specifics.

What is the difference between home health care and non-medical home care?

This data set does not address non-medical home care; for specifics on service distinctions, contact the agency at (617) 964-2489.

How long has this agency been Medicare-certified?

Loyal Home Care Services has been Medicare-certified since January 6, 2012.

Who owns this agency — for-profit, non-profit, or government?

Loyal Home Care Services is a proprietary (for-profit) organization.

How much does home health care cost and who pays?

Cost information is not published in CMS data; contact the agency at (617) 964-2489 and consult Medicare Care Compare for coverage details.

How do I contact this agency to start care?

You can reach Loyal Home Care Services at (617) 964-2489 or review its official listing at the Medicare Care Compare page for CCN 227543.

Data: CMS Care Compare (Jul2026 refresh); certified since 01/06/2012. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.