Mainegeneral Community Care
Waterville, ME · Medicare-certified home health agency (CCN 207021)
Patient survey (HHCAHPS): 5★
Serves: 58 ZIP codes (is yours included? →) · Phone: (207) 861-6200 · Verify on Medicare Care Compare ↗
Mainegeneral Community Care holds a 2.5-star CMS quality rating, below the Maine average of 3.5 stars, but has a 5-star patient survey rating. Families should weigh both figures, which come from CMS Care Compare data.
Mainegeneral Community Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 58 ZIP codes from its Waterville, Maine office.
Yes, Mainegeneral Community Care is Medicare-certified, with CCN 207021, certified since 1967, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status comes directly from CMS records.
About this agency
Mainegeneral Community Care is a Medicare-certified home health agency based in Waterville, Maine, certified since September 28, 1967. The agency is organized as a non-profit entity and offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Mainegeneral Community Care holds a CMS quality star rating of 2.5, which is below the Maine state average of 3.5 stars. The agency's patient survey star rating is 5 stars, reflecting patient-reported experiences collected through the CMS survey process. On the timely initiation of care measure, 79.48% of patients began care promptly, and 85.63% of patients showed improvement in walking or moving around during the course of care, per the same CMS dataset.
Mainegeneral Community Care serves a broad geographic area, covering 58 ZIP codes from its Waterville, Maine office. All figures cited here — the quality star rating, patient survey star rating, timely care percentage, and walking improvement percentage — are drawn from CMS Care Compare data and reflect the most recent published vintage available at the time of this listing. Prospective patients and families are encouraged to review the CMS Care Compare website directly for the most current figures and any additional context on these measures before making care decisions.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Mainegeneral Community Care is Medicare-certified (CCN 207021, certified since 1967), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
Its CMS quality star rating is 2.5, which is below the Maine state average of 3.5, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency has a 5-star patient survey rating on CMS Care Compare.
How do I check this agency's quality and staffing record?
You can review Mainegeneral Community Care's full quality and staffing details at the CMS Care Compare page for CCN 207021.
What areas and ZIP codes does this agency serve?
The agency serves 58 ZIP codes from its Waterville, Maine location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staffing availability, scheduling, and caregiver qualifications by calling (207) 861-6200, and verify current ratings on Medicare Care Compare.
How long has this agency been Medicare-certified?
Mainegeneral Community Care has been Medicare-certified since September 28, 1967.
Who owns this agency — for-profit, non-profit, or government?
Mainegeneral Community Care is a non-profit agency.
How much does home health care cost and who pays?
Cost details are not published in CMS data; contact the agency at (207) 861-6200 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Mainegeneral Community Care at (207) 861-6200 to inquire about starting care.
What is the difference between home health care and non-medical home care?
This data does not describe the distinction; contact the agency at (207) 861-6200 for clarification and verify details on Medicare Care Compare.
Data: CMS Care Compare (Jul2026 refresh); certified since 09/28/1967. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.