Mercy Home Care
Redding, CA · Medicare-certified home health agency (CCN 057609)
Patient survey (HHCAHPS): 5★
Serves: 16 ZIP codes (is yours included? →) · Phone: (530) 245-4040 · Verify on Medicare Care Compare ↗
Mercy Home Care holds a 4-star CMS quality rating, above the California average of 3, and a 5-star patient survey rating. These figures come from CMS Care Compare data.
Mercy Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide services. It serves 16 ZIP codes from its Redding, California office.
Yes, Mercy Home Care is Medicare-certified (CCN 057609, certified since April 4, 1984), so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Mercy Home Care is a Medicare-certified home health agency located in Redding, California, certified since April 4, 1984. The agency operates under proprietary (for-profit) ownership.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Mercy Home Care holds a 4-star overall quality rating, which is above the California state average of 3 stars. The agency's patient survey rating is 5 stars, reflecting patient experience feedback collected through CMS's standardized survey process.
CMS quality measure data show that 99.56% of patients began receiving care in a timely manner after referral, and 91.77% of patients showed improvement in walking or moving around during the course of care. These figures are drawn from CMS's published home health quality measures.
Mercy Home Care serves 16 ZIP codes from its Redding, California office, indicating a moderately broad service area within the region.
All ratings and measures cited here come from CMS Care Compare data; families are encouraged to review the source directly for the most current figures, as CMS updates this data periodically and the vintage reflected here may not represent the latest refresh.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Mercy Home Care is Medicare-certified under CCN 057609, so eligible home health services are covered by Medicare when ordered by a doctor.
What services does this agency offer?
Mercy Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 4-star CMS quality rating, above the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Mercy Home Care received a 5-star patient survey rating from CMS Care Compare.
How do I check this agency's quality and staffing record?
You can verify current ratings and staffing details on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/057609?state=CA.
What areas and ZIP codes does this agency serve?
Mercy Home Care serves 16 ZIP codes from its Redding, California location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 16 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staff availability, scheduling, and specific care plans by calling the agency at (530) 245-4040, and cross-check quality data on Medicare Care Compare.
How long has this agency been Medicare-certified?
Mercy Home Care has been Medicare-certified since April 4, 1984.
Who owns this agency — for-profit, non-profit, or government?
Mercy Home Care is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency directly at (530) 245-4040 for billing details and payment options.
How do I contact this agency to start care?
You can reach Mercy Home Care at (530) 245-4040 to inquire about starting care.
What are the timely care and improvement statistics for this agency?
CMS data show 99.56% of patients received timely care after referral and 91.77% showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 04/04/1984. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.