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Mercyone Waterloo Home Health Care

Waterloo, IA · Medicare-certified home health agency (CCN 167186)

CMS quality rating: 4★ (state average 3★ — above state average)
Patient survey (HHCAHPS): 5★
Serves: 31 ZIP codes (is yours included? →) · Phone: (319) 272-5050 · Verify on Medicare Care Compare ↗

MercyOne Waterloo Home Health Care holds a 4-star CMS quality rating, above the Iowa state average of 3, and a 5-star patient survey rating. These ratings come from CMS Care Compare data.

MercyOne Waterloo Home Health Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 31 ZIP codes from its Waterloo, Iowa office.

Yes, MercyOne Waterloo Home Health Care is Medicare-certified (CCN 167186, certified since December 15, 1986), so eligible home health services are covered under Medicare when ordered by a doctor. This is based on its CMS certification status listed on Care Compare.

CMS quality vs. benchmarks
Mercyone Waterloo Hom… Mercyone Waterloo Hom…: 4★ 4★ IA average IA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

MercyOne Waterloo Home Health Care is a Medicare-certified home health agency serving Waterloo, Iowa and the surrounding area. The agency has been Medicare-certified since December 15, 1986 and operates as a non-profit organization (CCN 167186).

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, MercyOne Waterloo Home Health Care holds a CMS quality star rating of 4 out of 5, which is above the Iowa state average of 3 stars. Its patient survey star rating is 5 out of 5, reflecting patient responses collected through the CMS Home Health CAHPS survey.

Additional CMS quality measures show that 99.65% of patients began receiving home health care in a timely manner following referral, and 85.03% of patients showed improvement in their ability to walk or move around during the course of care.

The agency reports serving 31 ZIP codes from its Waterloo, Iowa location. These figures represent the breadth of its service area as listed in CMS data, not a guarantee of service to any specific address.

All ratings and measures cited here are drawn from CMS Care Compare data and should be verified directly at the official Care Compare listing for the most current figures, as CMS updates these figures periodically.

Questions families ask

Does Medicare pay for care from this agency?

Yes, MercyOne Waterloo Home Health Care is Medicare-certified under CCN 167186, so Medicare-eligible home health services are covered when ordered by a physician.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

It has a 4-star CMS quality rating, which is above the Iowa state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patients gave the agency a 5-star rating in the CMS patient survey.

How do I check this agency's quality and staffing record?

You can review MercyOne Waterloo Home Health Care's full quality and staffing data on Medicare Care Compare at the agency's official listing page.

What areas and ZIP codes does this agency serve?

The agency reports serving 31 ZIP codes from its Waterloo, Iowa location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about staffing availability, coordination with your physician, and specific service scheduling by calling the agency directly at (319) 272-5050.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered care; the CMS data provided does not cover non-medical home care distinctions, so contact the agency at (319) 272-5050 for clarification.

How long has this agency been Medicare-certified?

MercyOne Waterloo Home Health Care has been Medicare-certified since December 15, 1986.

Who owns this agency — for-profit, non-profit, or government?

The agency is organized as a non-profit.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (319) 272-5050 and check with Medicare or your insurer for payment details.

How do I contact this agency to start care?

You can reach MercyOne Waterloo Home Health Care at (319) 272-5050 or verify details on its Medicare Care Compare listing.

Data: CMS Care Compare (Jul2026 refresh); certified since 12/15/1986. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.