Neighbor Care Home Health
Westlake Village, CA · Medicare-certified home health agency (CCN 059450)
Patient survey (HHCAHPS): 2★
Serves: 59 ZIP codes (is yours included? →) · Phone: (805) 496-8183 · Verify on Medicare Care Compare ↗
Neighbor Care Home Health holds a 5-star CMS quality rating, above the California state average of 3, but its patient survey rating is 2 stars. This suggests strong clinical outcome measures alongside lower patient experience feedback, based on CMS Care Compare data.
Neighbor Care Home Health offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 59 ZIP codes from its office in Westlake Village, California.
Yes, Neighbor Care Home Health is Medicare-certified, with CCN 059450, certified since November 15, 2012, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on the Medicare Care Compare website.
About this agency
Neighbor Care Home Health is a Medicare-certified home health agency located in Westlake Village, California, serving 59 ZIP codes from its home office. The agency has been Medicare-certified since November 15, 2012 (CCN 059450) and operates under proprietary (for-profit) ownership.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
According to CMS Care Compare data, Neighbor Care Home Health holds a 5-star overall quality rating, which is above the California state average of 3 stars. The agency's patient survey star rating is 2 stars, reflecting patient experience feedback collected separately from the clinical quality measures. Among CMS-reported outcome measures, the agency reports that 99.84% of patients received timely initiation of care, and 100.00% of patients showed improvement in walking or moving around during their episode of care.
These figures represent a snapshot of CMS Care Compare data and may be updated periodically by CMS; families are encouraged to verify current figures directly on the Care Compare website before making decisions. Neighbor Care Home Health's broad ZIP code coverage suggests it serves a wide portion of the greater Westlake Village area and surrounding communities. As with any home health agency, prospective patients and caregivers should confirm current staffing, service availability, and specific care plans directly with the agency, since CMS data does not include cost, staffing counts, or scheduling details.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Neighbor Care Home Health is Medicare-certified (CCN 059450, certified since 11/15/2012), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 5-star CMS quality rating, above the California state average of 3 stars, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 stars, per CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review current ratings and measures at the CMS Care Compare page for this agency: https://www.medicare.gov/care-compare/details/home-health/059450?state=CA.
What areas and ZIP codes does this agency serve?
The agency serves 59 ZIP codes from its Westlake Village, California office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 59 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, availability, and specific care plans; contact the agency at (805) 496-8183 and verify details on Medicare Care Compare.
What is the difference between home health care and non-medical home care?
The data provided does not address this distinction; contact the agency at (805) 496-8183 for clarification and verify on Medicare Care Compare.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since November 15, 2012.
Who owns this agency — for-profit, non-profit, or government?
The agency is proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (805) 496-8183 and verify details on Medicare Care Compare.
How do I contact this agency to start care?
You can contact Neighbor Care Home Health at (805) 496-8183.
Data: CMS Care Compare (Jul2026 refresh); certified since 11/15/2012. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.