New Chapter Home Health, Inc
Burbank, CA · Medicare-certified home health agency (CCN 559046)
Patient survey (HHCAHPS): not surveyed
Serves: 108 ZIP codes (is yours included? →) · Phone: (818) 650-8439 · Verify on Medicare Care Compare ↗
New Chapter Home Health holds a 2-star CMS quality rating, below the California state average of 3 stars; patient survey star data was not available in the records reviewed. Families should check Medicare Care Compare directly for the latest patient survey results.
New Chapter Home Health, Inc offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 108 ZIP codes from its office in Burbank, California.
Yes, New Chapter Home Health, Inc is Medicare-certified, with CCN 559046, certified since August 30, 2019, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare's Care Compare website.
About this agency
New Chapter Home Health, Inc is a Medicare-certified home health agency based in Burbank, California, providing services since it was certified on August 30, 2019 (CCN 559046). The agency is organized as a proprietary (for-profit) business.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, New Chapter Home Health holds a CMS quality star rating of 2 stars, which is below the California state average of 3 stars. Patient survey star rating data was not provided in the available records, so it cannot be reported here.
On CMS timeliness measures, 85.80% of care episodes began care in a timely manner. Among patients who needed improvement in walking or moving around, 46.89% showed improvement, according to CMS outcome data.
The agency reports serving 108 ZIP codes from its Burbank, California office, indicating a broad service area within the region.
All ratings and performance figures cited here come directly from CMS Care Compare data. Families are encouraged to review the most current information directly on Medicare's Care Compare website, as star ratings and outcome measures are updated periodically and may change.
Questions families ask
Does Medicare pay for care from this agency?
Yes, New Chapter Home Health, Inc is Medicare-certified (CCN 559046) since August 30, 2019, so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
It holds a 2-star CMS quality rating, which is below the California state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
Patient survey star rating data was not included in the available records; contact the agency at (818) 650-8439 or check Medicare Care Compare for current survey results.
How do I check this agency's quality and staffing record?
You can review the agency's full quality data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/559046?state=CA.
What areas and ZIP codes does this agency serve?
The agency serves 108 ZIP codes from its Burbank, California location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 108 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about staffing availability, timely-care performance, and outcome measures; contact the agency directly at (818) 650-8439 for specifics not covered in CMS data.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled services this agency provides (nursing, therapy, aide care), is medically ordered and Medicare-covered, whereas non-medical home care (e.g., companionship) is not addressed in this agency's CMS data.
How long has this agency been Medicare-certified?
The agency has been Medicare-certified since August 30, 2019.
Who owns this agency — for-profit, non-profit, or government?
New Chapter Home Health, Inc is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (818) 650-8439 to discuss payment and coverage details.
How do I contact this agency to start care?
You can reach New Chapter Home Health, Inc at (818) 650-8439 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/30/2019. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.