New Horizon Home Care, Llc
Elko, NV · Medicare-certified home health agency (CCN 297211)
Patient survey (HHCAHPS): 4★
Serves: 13 ZIP codes (is yours included? →) · Phone: (775) 753-7110 · Verify on Medicare Care Compare ↗
New Horizon Home Care holds a 2.5-star CMS quality rating, below the Nevada state average of 3 stars, but has a 4-star patient survey rating. This means clinical quality measures rate below average while patient experience feedback is relatively positive.
New Horizon Home Care provides Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 13 ZIP codes from its office in Elko, Nevada.
Yes, New Horizon Home Care is Medicare-certified, with CCN 297211, certified since March 30, 2015, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
New Horizon Home Care, LLC is a Medicare-certified home health agency based in Elko, Nevada, certified since March 30, 2015. The agency is organized as a proprietary (for-profit) business and offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services to patients across a service area covering 13 ZIP codes.
According to CMS Care Compare data, New Horizon Home Care holds a CMS quality star rating of 2.5 out of 5, which falls below the Nevada state average of 3 stars. The agency's patient survey star rating, which reflects patient experience responses collected as part of CMS's Home Health Care CAHPS survey, is 4 out of 5.
CMS data also reports two clinical performance measures for this agency. The percentage of patients who began receiving home health care in a timely manner was 91.39%. The percentage of patients who showed improvement in their ability to walk or move around was 80.44%.
These figures are drawn from CMS Care Compare data and reflect the most recently published data vintage available at the time of this profile. Families considering this agency should verify current ratings and measures directly on Medicare Care Compare, as CMS updates this data periodically. This profile does not include cost information, as CMS does not publish pricing for home health agencies, and no staffing counts, language capabilities, or availability details are included beyond what CMS reports.
Questions families ask
Does Medicare pay for care from this agency?
Yes, New Horizon Home Care, LLC is Medicare-certified (CCN 297211) since March 30, 2015, so Medicare covers eligible home health services when ordered by a doctor.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Nevada state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 4-star patient survey rating from CMS's patient experience survey data.
How do I check this agency's quality and staffing record?
You can review New Horizon Home Care's official quality and performance data on Medicare Care Compare at the provided URL.
What areas and ZIP codes does this agency serve?
The agency serves 13 ZIP codes from its office in Elko, Nevada.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 13 this agency reports serving.
What questions should I ask before hiring this agency?
The data provided does not cover recommended interview questions; contact the agency at (775) 753-7110 and review Medicare Care Compare for further details.
What is the difference between home health care and non-medical home care?
This data does not define that distinction; contact the agency at (775) 753-7110 for clarification on the types of care they provide.
How long has this agency been Medicare-certified?
New Horizon Home Care has been Medicare-certified since March 30, 2015.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary, for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (775) 753-7110 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach New Horizon Home Care, LLC at (775) 753-7110 to inquire about starting care.
Data: CMS Care Compare (Jul2026 refresh); certified since 03/30/2015. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.