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New Times Home Care

Duncanville, TX · Medicare-certified home health agency (CCN 747564)

CMS quality rating: 1.5★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 40 ZIP codes (is yours included? →) · Phone: (972) 780-5521 · Verify on Medicare Care Compare ↗

New Times Home Care holds a 1.5-star CMS quality rating, below the Texas state average of 3 stars. Patient survey star data is not included in this record, so that rating cannot be confirmed here — check Medicare Care Compare directly.

New Times Home Care offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 40 ZIP codes from its Duncanville, Texas office.

Yes, New Times Home Care is Medicare-certified, with CCN 747564, certified since June 22, 2011, so eligible home health services are covered under Medicare when ordered by a doctor. No additional benefit details are available from this record.

CMS quality vs. benchmarks
New Times Home Care New Times Home Care: 1.5★ 1.5★ TX average TX average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

New Times Home Care is a Medicare-certified home health agency located in Duncanville, Texas, serving 40 ZIP codes from its home office. The agency has been Medicare-certified since June 22, 2011, and operates under proprietary (for-profit) ownership.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

According to CMS Care Compare data, New Times Home Care holds a CMS quality star rating of 1.5 stars, which is below the Texas state average of 3 stars. Patient survey star data is not provided in this record, so the agency's patient survey rating cannot be reported here; families should check Care Compare directly for the most current survey results.

On process and outcome measures reported by CMS, 96.15% of patients began receiving home health care in a timely manner after referral, and 63.30% of patients showed improvement in walking or moving around during their episode of care. These figures reflect CMS Care Compare data as reported at the time of this record.

Consumers interested in New Times Home Care should review the full profile on Medicare Care Compare for the latest star ratings, outcome measures, and survey results, as CMS updates this information periodically. Contact information and specific care arrangements should be confirmed directly with the agency.

Questions families ask

Does Medicare pay for care from this agency?

Yes, New Times Home Care is Medicare-certified (CCN 747564) and has been since June 22, 2011, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

New Times Home Care has a 1.5-star CMS quality rating, which is below the Texas state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star data is not included in this record; contact the agency at (972) 780-5521 or check Medicare Care Compare for current survey results.

How do I check this agency's quality and staffing record?

You can review New Times Home Care's full quality and staffing details on the Medicare Care Compare website at the agency's profile page.

What areas and ZIP codes does this agency serve?

New Times Home Care serves 40 ZIP codes from its Duncanville, Texas office.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staff availability, specific care plans, and recent outcome measures; contact the agency at (972) 780-5521 for details not covered in this record.

How long has this agency been Medicare-certified?

New Times Home Care has been Medicare-certified since June 22, 2011.

Who owns this agency — for-profit, non-profit, or government?

New Times Home Care is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost information is not published by CMS; contact the agency at (972) 780-5521 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach New Times Home Care at (972) 780-5521 to inquire about starting care.

What were the reported timely-care and walking-improvement outcomes?

CMS data shows 96.15% of patients received timely initiation of care and 63.30% showed improvement in walking or moving around during their care episode.

Data: CMS Care Compare (Jul2026 refresh); certified since 06/22/2011. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.