Novel Home Healthcare Agency
Dallas, TX · Medicare-certified home health agency (CCN 459465)
Patient survey (HHCAHPS): 2★
Serves: 149 ZIP codes (is yours included? →) · Phone: (972) 994-9395 · Verify on Medicare Care Compare ↗
Novel Home Healthcare Agency holds a 2-star CMS quality rating, below the Texas state average of 3 stars, and a 2-star patient survey rating. These ratings come from CMS Care Compare data.
Novel Home Healthcare Agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 149 ZIP codes from its Dallas, Texas office.
Yes, Novel Home Healthcare Agency is Medicare-certified, with CCN 459465, certified since June 17, 1999, so eligible home health services are covered under Medicare when ordered by a doctor. This certification does not by itself indicate quality of care.
About this agency
Novel Home Healthcare Agency is a Medicare-certified home health agency based in Dallas, Texas, certified since June 17, 1999. The agency is proprietary (for-profit) in ownership.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Novel Home Healthcare Agency holds a CMS quality star rating of 2 out of 5, which is below the Texas state average of 3 stars. Its patient survey star rating is also 2 out of 5, based on responses from patients who received care from the agency.
CMS data also reports that 89.94% of patients received timely initiation of care, and 74.12% of patients showed improvement in walking or moving around during their episode of care. These figures are drawn from CMS Care Compare and reflect a specific data reporting period; families should check Care Compare directly for the most current figures and vintage.
The agency reports serving 149 ZIP codes from its Dallas office, indicating a fairly broad service area across the region.
This profile is based solely on CMS Care Compare data and does not include cost information, which CMS does not publish. Families are encouraged to contact the agency directly and review the Care Compare listing for the most up-to-date details on quality metrics and service availability.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Novel Home Healthcare Agency is Medicare-certified (CCN 459465), certified since June 17, 1999, so Medicare covers eligible home health services when ordered by a physician.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2-star CMS quality rating, which is below the Texas state average of 3 stars, according to CMS Care Compare data.
What do patients say about this agency in the CMS patient survey?
The agency's CMS patient survey star rating is 2 out of 5.
How do I check this agency's quality and staffing record?
You can review Novel Home Healthcare Agency's full quality and staffing details on the Medicare Care Compare website at the agency's listing page.
What areas and ZIP codes does this agency serve?
The agency reports serving 149 ZIP codes from its Dallas, Texas location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 149 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing levels, availability, and specific care plans; contact the agency at (972) 994-9395 and verify details on Medicare Care Compare, since this data is not published by CMS.
What is the difference between home health care and non-medical home care?
Home health care, like the skilled services this agency provides (nursing, therapy, aide services), is medically ordered and Medicare-covered, whereas non-medical home care involves non-clinical support not covered under this certification; contact the agency for specifics.
How long has this agency been Medicare-certified?
Novel Home Healthcare Agency has been Medicare-certified since June 17, 1999.
Who owns this agency — for-profit, non-profit, or government?
The agency is classified as proprietary, meaning it is a for-profit organization.
How much does home health care cost and who pays?
Cost information is not published by CMS; contact the agency at (972) 994-9395 for cost and payment details.
How do I contact this agency to start care?
You can reach Novel Home Healthcare Agency at (972) 994-9395 or review its Care Compare profile for further information.
Data: CMS Care Compare (Jul2026 refresh); certified since 06/17/1999. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.