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Pacific Hands Home Care Llc

Methuen, MA · Medicare-certified home health agency (CCN 227775)

CMS quality rating: 1★ (state average 3★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 24 ZIP codes (is yours included? →) · Phone: (978) 258-6591 · Verify on Medicare Care Compare ↗

Pacific Hands Home Care LLC holds a 1-star CMS quality rating, which is below the Massachusetts state average of 3 stars. Patient survey star rating data was not provided, so that measure cannot be confirmed at this time.

Pacific Hands Home Care LLC offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 24 ZIP codes from its office in Methuen, Massachusetts.

Yes, Pacific Hands Home Care LLC is Medicare-certified, with CCN 227775, certified since April 20, 2024, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.

CMS quality vs. benchmarks
Pacific Hands Home Ca… Pacific Hands Home Ca…: 1★ 1★ MA average MA average: 3★ 3★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Pacific Hands Home Care LLC is a Medicare-certified home health agency located in Methuen, Massachusetts, serving 24 ZIP codes from its home office. The agency has been Medicare-certified since April 20, 2024, and is organized as a proprietary (for-profit) business.

Pacific Hands Home Care offers a full range of home health services, including Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, the agency holds a CMS quality star rating of 1 out of 5, which is below the Massachusetts state average of 3 stars. Patient survey star ratings are not included in the data provided for this agency, so that measure cannot be reported at this time. On CMS's timeliness-of-care measure, 70.21% of patients began receiving home health care in a timely manner after referral. For improvement in walking or moving around, 41.88% of patients showed improvement during their home health episode.

These figures reflect the most recent CMS Care Compare data vintage available for this agency. Families considering home health services are encouraged to review the full CMS Care Compare profile directly for the most current star ratings, outcome measures, and survey results before making care decisions.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Pacific Hands Home Care LLC is Medicare-certified (CCN 227775) and has been since April 20, 2024, so Medicare covers eligible home health services when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a CMS quality star rating of 1 out of 5, which is below the Massachusetts state average of 3 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star rating data was not provided for this agency; contact the agency at (978) 258-6591 or check Medicare Care Compare directly for survey results.

How do I check this agency's quality and staffing record?

You can review the agency's full quality and outcome data on Medicare Care Compare at the agency's official profile page.

What areas and ZIP codes does this agency serve?

Pacific Hands Home Care LLC serves 24 ZIP codes from its office in Methuen, Massachusetts.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about staffing, timely-care rates, and outcome measures; contact the agency at (978) 258-6591 and review its Medicare Care Compare profile for details not covered here.

What is the difference between home health care and non-medical home care?

Home health care, like the skilled nursing and therapy services this agency provides, is medically ordered care, whereas non-medical home care typically involves non-clinical assistance; this data does not cover non-medical care details.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since April 20, 2024.

Who owns this agency — for-profit, non-profit, or government?

Pacific Hands Home Care LLC is a proprietary, for-profit agency.

How much does home health care cost and who pays?

Cost details are not published in CMS data; contact the agency at (978) 258-6591 to discuss payment and coverage specifics.

How do I contact this agency to start care?

You can reach Pacific Hands Home Care LLC at (978) 258-6591 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 04/20/2024. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.