Pathways Healthcare
Westwood, MA · Medicare-certified home health agency (CCN 227569)
Patient survey (HHCAHPS): 2★
Serves: 326 ZIP codes (is yours included? →) · Phone: (617) 481-9077 · Verify on Medicare Care Compare ↗
Pathways Healthcare holds a 2.5-star CMS quality rating, below the Massachusetts average of 3 stars, and a 2-star patient survey rating. These figures come from CMS Care Compare data and families should verify current ratings before deciding.
Pathways Healthcare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 326 ZIP codes from its Westwood, Massachusetts office.
Yes, Pathways Healthcare is Medicare-certified with CCN 227569, certified since August 1, 2013, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status is confirmed through CMS Care Compare records.
About this agency
Pathways Healthcare is a Medicare-certified home health agency based in Westwood, Massachusetts, certified since August 1, 2013 (CCN 227569). The agency is organized as a proprietary (for-profit) provider.
Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.
According to CMS Care Compare data, Pathways Healthcare holds a CMS quality star rating of 2.5 out of 5, which is below the Massachusetts state average of 3 stars. The agency's patient survey star rating is 2 out of 5, reflecting how patients rated their experience with the agency in CMS survey data.
On process-of-care measures, CMS data shows the agency delivered timely initiation of care in 99.36% of cases. Among patients who needed help improving their ability to walk or move around, 84.55% showed improvement, according to the same CMS data set.
Pathways Healthcare's service area is broad, covering 326 ZIP codes from its Westwood, MA office, according to CMS Care Compare records.
These figures are drawn from CMS Care Compare data; families should confirm current ratings and measures directly on Care Compare, as CMS updates this data periodically. No cost information is published by CMS and none is claimed here.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Pathways Healthcare is Medicare-certified (CCN 227569, certified since 08/01/2013), so eligible home health services are covered under Medicare when ordered by a doctor.
What services does this agency offer?
Pathways Healthcare offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 2.5-star CMS quality rating, which is below the Massachusetts state average of 3 stars.
What do patients say about this agency in the CMS patient survey?
The agency's patient survey star rating is 2 out of 5, based on CMS survey data.
How do I check this agency's quality and staffing record?
You can review Pathways Healthcare's full quality and staffing details on Medicare Care Compare at the agency's official listing page.
What areas and ZIP codes does this agency serve?
Pathways Healthcare serves 326 ZIP codes from its Westwood, MA office, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 326 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about current staffing, specific service availability, and recent quality measures; contact the agency at (617) 481-9077 and verify details on Medicare Care Compare.
How long has this agency been Medicare-certified?
Pathways Healthcare has been Medicare-certified since August 1, 2013.
Who owns this agency — for-profit, non-profit, or government?
Pathways Healthcare is a proprietary (for-profit) agency.
How much does home health care cost and who pays?
CMS does not publish cost data for this agency; contact Pathways Healthcare at (617) 481-9077 and verify coverage details on Medicare Care Compare.
How do I contact this agency to start care?
You can reach Pathways Healthcare at (617) 481-9077 to inquire about starting care.
What is this agency's timely initiation of care rate?
CMS data shows Pathways Healthcare initiated care in a timely manner 99.36% of the time.
How many patients improved their ability to walk while under this agency's care?
According to CMS data, 84.55% of relevant patients showed improvement in walking or moving around.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/01/2013. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.