Pendleton Home Health Services
Franklin, WV · Medicare-certified home health agency (CCN 517045)
Patient survey (HHCAHPS): 5★
Serves: 8 ZIP codes (is yours included? →) · Phone: (304) 358-2320 · Verify on Medicare Care Compare ↗
Pendleton Home Health Services holds a 3-star CMS quality rating, which is below the West Virginia average of 3.5 stars, but it earned a 5-star patient survey rating. Families should weigh both figures together when considering this agency.
Pendleton Home Health Services offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services. It serves 8 ZIP codes from its office in Franklin, West Virginia.
Yes, Pendleton Home Health Services is Medicare-certified, with CCN 517045, certified since August 2, 1979, so eligible home health services are covered under Medicare when ordered by a doctor. This certification status can be verified on Medicare Care Compare.
About this agency
Pendleton Home Health Services is a Medicare-certified home health agency based in Franklin, West Virginia, certified since August 2, 1979. The agency is proprietary (for-profit) in ownership and offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.
According to CMS Care Compare data, Pendleton Home Health Services holds a 3-star overall quality rating, which is below the West Virginia state average of 3.5 stars. However, the agency's patient survey star rating is 5 stars, reflecting favorable patient-reported experiences of care.
CMS data also show that 86.44% of patients received timely initiation of care after referral, and 88.45% of patients showed improvement in walking or moving around during the course of care. These figures are drawn from the CMS Care Compare dataset and reflect the most recent publicly reported vintage available for this agency.
Pendleton Home Health Services serves a service area covering 8 ZIP codes from its Franklin, WV office. Prospective patients and family caregivers are encouraged to review the full CMS Care Compare profile for the most current quality and outcome measures before selecting a home health provider.
Questions families ask
Does Medicare pay for care from this agency?
Yes, Pendleton Home Health Services is Medicare-certified (CCN 517045, certified since August 2, 1979), so eligible home health services ordered by a doctor are covered under Medicare.
What services does this agency offer?
The agency offers Nursing Care, Physical Therapy, Occupational Therapy, and Home Health Aide services.
What is this agency's CMS quality star rating and how does it compare to the state average?
The agency has a 3-star CMS quality rating, which is below the West Virginia state average of 3.5 stars.
What do patients say about this agency in the CMS patient survey?
The agency received a 5-star patient survey rating according to CMS Care Compare data.
How do I check this agency's quality and staffing record?
You can review Pendleton Home Health Services' full profile on the Medicare Care Compare website at the agency's CCN 517045 listing.
What areas and ZIP codes does this agency serve?
The agency serves 8 ZIP codes from its office in Franklin, West Virginia.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 8 this agency reports serving.
What questions should I ask before hiring this agency?
Consider asking about specific staffing, caregiver availability, and care plans; for details not covered by CMS data, contact the agency directly at (304) 358-2320.
How long has this agency been Medicare-certified?
Pendleton Home Health Services has been Medicare-certified since August 2, 1979.
Who owns this agency — for-profit, non-profit, or government?
The agency is a proprietary (for-profit) organization.
How much does home health care cost and who pays?
CMS does not publish cost figures; contact the agency at (304) 358-2320 or check the Medicare Care Compare page for payment and coverage details.
How do I contact this agency to start care?
You can reach Pendleton Home Health Services at (304) 358-2320 to inquire about starting care.
What is the difference between home health care and non-medical home care?
CMS data for this agency does not address non-medical home care; for clarification, contact the agency at (304) 358-2320 or consult Medicare Care Compare resources.
Data: CMS Care Compare (Jul2026 refresh); certified since 08/02/1979. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.