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Personalize Home Care Service

Lathrup Village, MI · Medicare-certified home health agency (CCN 237674)

CMS quality rating: 2★ (state average 3.5★ — below state average)
Patient survey (HHCAHPS): not surveyed
Serves: 88 ZIP codes (is yours included? →) · Phone: (248) 621-1111 · Verify on Medicare Care Compare ↗

Personalize Home Care Service holds a 2-star CMS quality rating, which is below the Michigan state average of 3.5 stars. Patient survey star rating data is not available for this agency, so that measure is currently unrated.

Personalize Home Care Service offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services. It serves 88 ZIP codes from its Lathrup Village, Michigan office.

Yes, Personalize Home Care Service is Medicare-certified, with CCN 237674, certified since May 23, 2007, so eligible home health services are covered under Medicare when ordered by a doctor. This does not include information on copays or supplemental coverage.

CMS quality vs. benchmarks
Personalize Home Care… Personalize Home Care…: 2★ 2★ MI average MI average: 3.5★ 3.5★ National average National average: 3.25★ 3.25★
Nursing CarePhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

About this agency

Personalize Home Care Service is a Medicare-certified home health agency based in Lathrup Village, Michigan, certified since May 23, 2007 (CCN 237674). The agency is organized as a proprietary (for-profit) business.

Services offered include Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide support.

According to CMS Care Compare data, Personalize Home Care Service holds a CMS quality star rating of 2 out of 5, which is below the Michigan state average of 3.5 stars. A patient survey star rating is not provided in this data, so the agency should be considered not yet rated on that measure until confirmed directly on Care Compare.

On CMS timeliness measures, 96.03% of patients began receiving care in a timely manner. On functional outcomes, 71.15% of patients showed improvement in walking or moving around during their home health episode.

The agency reports serving 88 ZIP codes from its Lathrup Village, Michigan office, indicating a fairly broad service area in the surrounding region.

These figures reflect CMS Care Compare data and may be updated periodically by CMS; consumers should verify current figures directly on the Care Compare website before making care decisions, as this profile reflects a single data snapshot rather than real-time information.

Questions families ask

Does Medicare pay for care from this agency?

Yes, Personalize Home Care Service is Medicare-certified (CCN 237674, certified since 05/23/2007), so eligible home health services are covered under Medicare when ordered by a doctor.

What services does this agency offer?

The agency offers Nursing Care, Physical Therapy, Occupational Therapy, Speech Pathology, Medical Social Services, and Home Health Aide services.

What is this agency's CMS quality star rating and how does it compare to the state average?

The agency has a CMS quality star rating of 2 out of 5, which is below the Michigan state average of 3.5 stars.

What do patients say about this agency in the CMS patient survey?

Patient survey star rating data was not included in this data set; contact the agency at (248) 621-1111 and check Medicare Care Compare for current survey results.

How do I check this agency's quality and staffing record?

You can review the agency's official quality and staffing data on Medicare Care Compare at https://www.medicare.gov/care-compare/details/home-health/237674?state=MI.

What areas and ZIP codes does this agency serve?

The agency reports serving 88 ZIP codes from its Lathrup Village, Michigan location.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 88 this agency reports serving.

What questions should I ask before hiring this agency?

Consider asking about current staffing levels, availability, and specific outcome measures; contact the agency directly at (248) 621-1111 for details not covered in CMS data.

What is the difference between home health care and non-medical home care?

Home health care, like the services this agency provides, includes skilled services such as nursing and therapy ordered by a doctor, while non-medical home care typically covers non-clinical assistance; this data does not describe non-medical care options for this agency.

How long has this agency been Medicare-certified?

The agency has been Medicare-certified since May 23, 2007.

Who owns this agency — for-profit, non-profit, or government?

The agency is classified as proprietary, meaning it is a for-profit organization.

How much does home health care cost and who pays?

Cost figures are not published in CMS data; contact the agency at (248) 621-1111 to discuss payment and coverage details.

How do I contact this agency to start care?

You can reach Personalize Home Care Service at (248) 621-1111 to inquire about starting care.

Data: CMS Care Compare (Jul2026 refresh); certified since 05/23/2007. Ratings are CMS's official measures, not Care Considered's opinion. Always verify current status with the agency and Medicare before arranging care.